Executive Director, Media Operations, English Services ( T & I)

Position Title:

Executive Director, Media Operations, English Services ( T & I)

Status of Employment:

Permanent

Position Language Requirement:

English, French

Language Skills:

English (Reading - C - Advanced), English (Speaking - C - Advanced), English (Writing - C - Advanced), French (Reading - C - Advanced), French (Speaking - C - Advanced), French (Writing - C - Advanced)

Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Unposting Date:

2026-04-08 11:59 PM

Behind the scenes, but ahead of the curve: help us develop the next-generation public service media.

The Technology & Infrastructure (T&I) team is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation's technologies and infrastructure, enabling the creation and continued delivery of quality content across all platforms. We are the people that make stuff work. We make connections between media content, systems, people, and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology—not just in Canada, but around the world. Today, we are transforming ourselves into a modern and agile public service media organization. Technology is the driving force and we are the team making it happen.

Your role

Reporting to the Executive Vice-President of T&I, the Executive Director, Media Operations | English Services defines and oversees all technological operations related to CBC’s content and production.

You will ensure that all technologies, facilities, and multidisciplinary teams effectively support CBC’s editorial, cultural, and strategic objectives.

Key Responsibilities

• Strategy & Execution: Develop the technological and operational strategy in alignment with the English Services strategic plan and lead its execution.

• Technology Ambassador: Act as the primary tech liaison for CBC leadership; understand directions and priorities, translate needs into solutions, and ensure realignment as required.

• Stakeholder Management: Represent T&I within CBC’s senior management to align expectations and deliverables.

• Unifying Leadership: Lead multidisciplinary teams across maintenance, broadcasting, support engineering, and user support to meet CBC’s business goals.

• Operational Excellence: Ensure high-level performance in a demanding 24/7 environment through proactive risk management, incident reduction, signal reliability, and seamless operations.

• Enhance the internal user experience—specifically for news, studio, production, and broadcast teams—to meet top-tier standards. Foster effective collaboration and communication between the T&I organization and its communities of users and partners.

• Risk Management & Governance: Lead risk assessment processes and establish clear governance for priorities, incidents, and investments.

• Performance & Continuous Improvement: Manage performance by establishing Key Performance Indicators (KPIs) and continuous improvement programs to ensure the organization delivers maximum value to the business.

• Strengthen collaboration between French and English services by sharing standards, best practices, and common strategic trajectories.

• Ensure sound management of human, financial, and material resources.

To excel in this role, you must possess the following:

• Bachelor's degree in a relevant field and/or equivalent experience.

• A minimum of 10 years in a strategic leadership role.

• A recognized expert in technology strategies within a large-scale organization.

• An exceptional communicator capable of building trust with diverse stakeholders.

• Proven ability to navigate complex environments requiring cross-functional teamwork.

• Passionate, rigorous, and deeply committed to excellence.

• Bilingual in English and French (spoken and written).

• Knowledge of a unionized environment (an asset).