Resource and Business Execution Senior Associate – Vice President

Role Overview

The Resource Management Team sits within the Finance CAO Organization.  Our Mission is to serve as a trusted partner across Finance to drive transparency and accountability of Citi’s Resources.  Specifically, this role is for Citi’s Workforce Management and is reporting to the Head of Resource Management. 

The Vice President of Finance Headcount Execution will be responsible for the operational implementation, and oversight of headcount plans across the Finance division. This senior role requires a highly organized and strategic individual with deep expertise in operational finance, headcount management processes, and data integrity. The successful candidate will be responsible for, ensuring the accurate, efficient, and compliant execution of all headcount-related activities, and driving continuous improvement in execution processes. This role partners closely with Finance, HR, and business leadership to translate strategic headcount plans into operational reality.

* This is a hybrid role requiring that you report on site three times a week to the office in Getzville. This role cannot be done fully remote.

Responsibilities

• Running and Operation: Lead initiatives focused on continuous improvement, process optimization, and the implementation of best practices to achieve and sustain operational excellence.
• Strategic Planning: Lead and develop the end-to-end operational execution of finance headcount strategies in alignment with the overall company vision, financial targets, and long-range plans.
• Process Ownership: Design, implement, and continuously refine robust headcount execution processes and controls, to ensure accuracy, compliance, and efficiency across the Finance function.
• System Optimization: Drive the optimization and effective utilization of headcount management systems and tools, working with IT and HR to identify enhancements, streamline workflows, and improve data integration.
• Budgeting & Forecasting: Collaborate with financial planning and analysis (FP&A) teams to integrate headcount plans into budget cycles, financial forecasts, and resource allocation models.
• Headcount Plan Implementation: Operationalize approved headcount plans and strategies, ensuring accurate and timely execution of staffing changes, and organizational adjustments within financial parameters.
• Process Coordination: Coordinate and facilitate headcount approval processes, working with relevant stakeholders to ensure all necessary documentation and approvals are in place before execution.
• System & Tool Utilization: Leverage subject matter expert in relevant headcount management systems and tools, utilizing them effectively for data entry, reporting, and process automation.
• Stakeholder Liaison: Serve as a primary point of contact for operational headcount inquiries from Finance business partners, HR, and other teams, providing timely and accurate information and support. Ensure effective communication, understanding, and execution of headcount strategies and policies.
• Process Adherence: Ensure strict adherence to established headcount policies, procedures, and controls.
• Process Improvement: Identify opportunities to enhance headcount management processes, tools, and systems. Drive initiatives to improve efficiency, accuracy, and transparency in workforce planning.
• Risk Management, Compliance and Controls: Ensure all headcount execution activities adhere strictly to internal policies, regulatory requirements, audit standards, and legal guidelines. Identify and mitigate operational risks related to headcount.
• Change Management: Lead and support change management initiatives related to new processes, system implementations, or significant organizational transformations impacting headcount execution.
• Operating Manuals & Guidance: Maintain and evolve workforce management operating manuals, guidelines, and best practices, providing clear guidance and training for stakeholders across the Finance function to ensure consistent application and understanding of headcount management processes.

Qualifications

• Education: Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related quantitative field. An MBA or relevant Master's degree is highly preferred.
• Experience:
  • Minimum of 8-10 years of progressive experience in finance, strategic planning, workforce management, or a similar analytical role within a large, complex organization, preferably in the financial services industry.
  • Demonstrated experience in headcount planning, budgeting, forecasting, and financial analysis.
  • Proven track record of partnering with senior leadership and influe