Sr. Director, Global Operations & Insights

Job Description:

About Our Organization:

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Investor's Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).

About Global Risk, Security & Resilience

The Global Risk, Security and Resilience team manages the company's operational risks and advises the business on other commercial, strategic or reputational challenges that may arise. With functions covering audits & investigations, business resilience (incident and crisis management, business continuity), digital risk, event security, global operations & insights, health, safety & wellness, high risk & newsroom safety and workplace security, the department covers a diverse technical portfolio leveraged to ensure risks are reasonably managed, security threats addressed and disruptions limited in support of Dow Jones' strategic goals.

About the Role

We are adding a Senior Director, Global Operations & Insights to our team based at our headquarters in New York. This is a hybrid role with travel possible up to 20% of the year throughout the company's global portfolio and areas of interest - 55 sites across 30 countries - and business activities around the world. You will be in a leadership position playing a critical role in driving departmental strategy and priorities with a functional portfolio - department administration, global operations and critical insights. Managing a globally dispersed team of regional risk and security generalists and support staff, working collaboratively with colleagues and other partners, and reporting to the global lead for risk and resilience, you will be responsible for innovative services to deliver a range of functional practices aligned with Dow Jones core business, brand, and cultural needs. You will report to the SVP of Risk and Business Continuity.

You Will:

• Help ensure Dow Jones employees, contractors, assets, property and business operations are safe from current and emerging threats and actively promote an innovative approach toward risk, think creatively and drive contemporary solutions.
• Help define, hone and promote departmental strategy, priorities, governance and execution, KPI development and reporting and resource management - especially enabling technologies. This role is a key partner of the global head of risk, security and resilience in day-to-day operations and the larger business cycle.
• Forge exceptional relationships with people across the company and its publications; provide a source of sound judgement, advice and counsel to colleagues, staff and decision makers on risk, security and operational challenges.
• Identify, engage, develop, and retain superior talent. Maintain a culture consistent with Dow Jones' values and bring out the best in people, allowing them to perform at the highest possible level.
• Oversee a global team of strong regional risk and security managers (in the Americas, EMEA and APAC) and support staff delivering departmental functions; operational support, workplace security, high risk and newsroom safety, event security, business resilience, audits and investigations and health, safety and wellness.
• Play a key role in supporting critical incident and crisis intervention through capable issue management, coordination, information provision and problem-solving. This role must be capable of crisis management.
• Participate and promote Dow Jones in industry working groups and follow trends in risk management as they relate to the media, journalism, corporate security, geopolitics, best practice, available technologies and service providers.
• Maintain external relationships and a global information management capability that best serves the requirements of the business considering horizon/emerging and current threats and the organization's ability to respond to risks on an ongoing basis.
• Provide critical liaison, needs management and service oversight to ensure Dow Jones operations are excellently supported by global security operations center services, internal or external.
• Ensure the Travel Risk Management (TRM) program is delivered appropriately and improved on an ongoing basis and oversee department-supporti