Project Manager, Digital & MarTech

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Digital and Marketing Technology Project Manager plays a crucial role in managing and prioritizing projects within Taco Bell’s Customer Data, Marketing Automation, and Digital/MarTech initiatives. This role will drive the effective coordination and execution of high-impact projects, ensuring alignment with team goals and strategic objectives. Reporting to the Sr. Manager, Customer Data & Solutions, this position will be responsible for building and maintaining processes to measure team capacity and velocity, helping to optimize project prioritization and resource allocation.

The Day-to-Day:

• Project Intake & Communication: Act as the primary point of contact for project intake, updates, and communication, delivering weekly status reports to the team and cross-functional leads to keep everyone aligned and informed.
• Project Coordination & Execution: Manage and coordinate multiple Customer Data, Marketing Automation, and MarTech projects to ensure they are completed on time and within budget. Oversee the planning of tasks, team schedules, and resource allocation to meet deadlines.
• Prioritization & Goal Alignment: Understand the team’s objectives and priorities, working to help the team stay focused on high-impact tasks while minimizing distractions and non-essential work. Support goal alignment by focusing on projects that contribute to strategic outcomes.
• Process Development for Capacity Measurement: Develop a process or deliverable to track and measure the team’s capacity and velocity, providing insights into workload management and improving project planning accuracy.
• Cross-Functional Collaboration: Partner closely with solution architects, development teams, and execution teams to understand technology requirements and constraints, refining project requirements to align with both technical and business goals.
• Stakeholder Engagement & Reporting: Build strong relationships with stakeholders, producing presentations and reports to clearly communicate project status, milestones, and impacts. Maintain transparency and keep all stakeholders updated on project progress. 

Is This You?

• Education & Experience: Bachelor’s degree in Business, Information Systems, or a related field, or equivalent experience.
• 3+ years of experience in project management or program management within CRM, marketing technology, or digital/MarTech.
• Technical Proficiency: Proficiency with project management tools such as JIRA and Confluence, along with a strong understanding of agile methodologies; PMP certification is preferred.
• Analytical & Process-Building Skills: Demonstrated ability to develop processes or tools that improve team efficiency, capacity measurement, and project prioritization.
• Leadership & Collaboration: Proven ability to lead both direct and virtual teams in a collaborative environment. Experience managing vendor relationships and building strategic partnerships is a plus.
• Communication & Presentation: Excellent written and verbal communication skills, capable of crafting clear and impactful reports and presentations for stakeholders and facilitating productive team meetings.
• Strategic Focus & Execution: Resourceful and proactive, with the ability to prioritize projects t