***This role is based at one of our corporate offices in McLean, VA, Dallas, TX, or Remote***

This is your chance to be part of our in-house Hilton Supply Management (HSM) team that supports our brands, owners, and operators! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals. As a Senior Manager, Category Management, you will support HSM’s customers and the HSM Account Services team, helping identify, develop, maintain and guide programs with unique and distinctive products and services.  On the HSM team reporting to the Director, Account Management, you will work on projects for hotels and management companies, expanding HSM’s contracted coverage, while helping customers utilize and maximize HSM’s programs. You will be instrumental in assessing supplier performance, while triaging and escalating issues as they arise to support on-property procurement operations.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Hold suppliers responsible for maintaining order guides with current brand standard products and resolve issues with suppliers when brand standard items are outdated
• Manage category programs to increase utilization and maximize program revenue
• Monitor property participation and utilization rates with negotiated programs, addressing gaps and barriers to adoption

How you will collaborate with others:

• Collaborate with other HSM category managers to align strategies, share insights, and improve cross-category procurement processes
• Work with account managers to communicate supply chain shortages and category-specific market updates to properties and hotel owners, providing actionable recommendations
• Work with help desk and account management teams to t