Medical Assistant (CMA/RMA) - PT

Join the IVX Health team and redefine the care experience for patients nationwide! We are seeking a Part-Time Certified/Registered Medical Assistant to join our team in the Philadelphia market! 

ABOUT US
IVX Health is a national provider of infusion and injection therapy for those with Rheumatoid Arthritis, Crohn's Disease, Multiple Sclerosis, and other complex chronic conditions. IVX offers a different, better approach to caring for our patients and believes it is vital to take the same approach with our employees. We strive to empower our team to succeed while embodying our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.


ABOUT THE ROLE
Our Medical Assistants are integral members of the clinical team, working closely with the front desk operations team, registered nurses, and nurse practitioners to ensure that we provide world-class patient care. Providing a personal touch, we look to them to prepare patients for their biological infusion and injection therapies by reviewing charts, taking patient histories, and vital signs, and generally support both the administrative and clinical functions in a center.

HOURS AND LOCATIONS

This position is considered Part-Time working two - three shifts per week supporting our Bryn Mawr Infusion Center. 

RESPONSIBILITIES

• Serve patients by scheduling their infusion visits, maintaining EMR records, accounts and greeting them for their appointment
• Keep patient appointments on schedule by validating eligibility, initiating and following up on prior authorizations, and notifying nurses of patient arrival
• Comfort patients by anticipating their needs, answering their questions, maintaining a clean and organized reception area, and maintaining an inventory of basic supplies.
• Ensure the availability of treatment information by receiving, filing, and retrieving patient records and mail quickly and completely
• Maintain patient accounts by obtaining, recording, and updating insurance and personal financial information
• Protect patient rights by maintaining confidentiality of personal and financial information
• Maintain operations by following processes, and  procedures and reporting necessary changes
• Accept deliveries and route them to appropriate departments.
• Answer incoming calls.
• Contribute to team effort by accomplishing related tasks as needed
• Prepare rooms for infusions or injections
• Restock supplies as needed
• From time to time, based on certification/license scope of practice
• May provide intake upon arrival to include taking vitals, medical reconciliation, and health history
• Review charts and reach out to providers as needed to verify or validate patient orders
• Work at multiple facilities within the market as needed

BENEFITS

• Comprehensive Healthcare: Medical, dental, and vision plans with prescription drug coverage and telemedicine services.
• Flexible Savings: Health Savings Account (HSA) and Health Reimbursement Arrangement (HRA) options.
• Supplemental Coverage: Additional plans for Accident, Critical Illness, and Hospital Indemnity.
• Dependent Care FSA: Pre-tax dollars for eligible dependent care expenses.
• Disability Coverage: Voluntary short-term and long-term disability options.
• Fertility and Family Support: Resources for fertility healthcare and family building.
• Life and AD&D Insurance: Coverage for you and your loved ones.
• Counseling Services: Free counseling for emotional, physical, and financial well-being.
• Education Assistance: Tuition reimbursement and certification support.
• CEU Library: Access to Continuing Education Units for career advancement.
• Charitable Giving and Volunteer Program: Matched cha