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UT
Director of Emergency Services
UT Southwestern Medical CenterUnited Statesfull_timeVerifiedPosted 19 Aug 2026
About the role
Director of Emergency Services - (966316)
Description
WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!
BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
- PPO medical plan, available day one at no cost for full-time employee-only coverage
- 100% coverage for preventive healthcare-no copay
- Paid Time Off, available day one
- Retirement Programs through the Teacher Retirement System of Texas (TRS)
- Paid Parental Leave Benefit
- Wellness programs
- Tuition Reimbursement
- Public Service Loan Forgiveness (PSLF) Qualified Employer
- Learn more about these and other UTSW employee benefits!
EXPERIENCE AND EDUCATION
Required
- Education
Bachelor's Degree in Nursing or related field.
- Experience
5 years of progressively responsible leadership experience in an emergency department or acute care operations.
- Licenses and Certifications
(BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC)
- Licenses and Certifications
(RN) REGISTERED NURSE
JOB DUTIES
- Directs 24/7 Emergency Department operations, ensuring safe, timely, and efficient patient care across nursing, registration, ancillary services, and patient flow functions.
- Leads emergency department throughput and capacity management, including oversight of patient arrival patterns, triage processes, bed assignment, length of stay, boarding, left-without-being-seen rates, and surge response.
- Partners with medical leadership and hospital operations to coordinate admissions, transfers, and discharges, resolving system constraints that affect emergency department flow.
- Develops, implements, and evaluates clinical and operational initiatives to improve quality, safety, patient experience, and regulatory compliance within the emergency department.
- Oversees emergency department staffing models, scheduling, and workforce deployment to align labor resources with patient volume, acuity, and operational demand.
- Maintains accountability for emergency department financial performance, including budget development, labor productivity, resource utilization, and cost containment.
- Ensures compliance with all applicable regulatory, accreditation, and legal requirements, including EMTALA, CMS Conditions of Participation, and Joint Commission standards.
- Leads emergency preparedness, disaster response planning, and coordination with hospital and community partners during mass casualty events or system disruptions.
- Builds collaborative relationships with internal departments and external stakeholders to support operational integration and organizational priorities.
- Uses performance data and quality
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