Product Manager – Shop Foundations

Company Background:

Established in 1928, Genuine Parts Company is a leading global service organization specializing in the distribution of automotive and industrial replacement parts. Our Automotive Parts Group operates across the U.S., Canada, Mexico, Australasia, France, the U.K., Ireland, Germany, Poland, the Netherlands, Belgium, Spain and Portugal, while our Industrial Parts Group serves customers in the U.S., Canada, Mexico and Australasia. We keep the world moving with a vast network of over 10,700 locations spanning 17 countries supported by more than 60,000 teammates. 

Position Purpose:

Seeking world-class talent to join the world’s leading distributor of automotive and industrial replacement parts and value-added services operating 5,500+ locations and servicing more than 20,000 locations in the U.S and Canada. Specifically, this role will function as the Product Manager of a newly formed team, to build the next generation Shop Management platforms at GPC.  Working with a highly talented team, you'll play a key role to build and run one of the world’s largest automotive and industrial replacement parts operations. 

If you are passionate and a seasoned product leader yearning to transform experiences for millions of customers and thousands of passionate associates, we are looking for you to join GPC leadership team as a Product Manager. The Product Manager is responsible for delivering business value to drive sales, improve efficiency, and improve customer satisfaction through the production of quality products. Within their designated enterprise product, the Product Manager focuses on delivering value by leading the strategic vision and product roadmap across the customer journey and ensuring all products within their portfolio are aligned to the vision. The Product Manager identifies and connects interdependencies with other products within the customer journey. They support business reviews, communicate the product vision, and present across all levels of the organization. Product Managers are also responsible for improve the product management and product delivery practices.

This Product Manager role will oversee, and direct creation of products related to the repair shop management software within the Shop Foundations domain and also collaborate/assist with team members working on all Shop Management domain elements such as 3rd party integrations, part search, sales data and the associated platform services.  The Product Manager will also orchestrate work addressing customer pain points across the GPC enterprise, and lead teams in the definition, discovery, design, development and delivery of end-to-end experience capabilities leveraging technology, operations, and process.

The Product Manager leads a small product team responsible for a specific product group. 

Responsibilities and Accountabilities: 

Strategic

• Owns and maintains product roadmap
• Works with product & business leadership to evaluate and prioritize opportunities
• Collaborate with engineering to Translate business strategy into technology product strategy
• Maintain knowledge of competitive landscape and technology innovations
• Drives growth for the business by applying domain expertise to provide thought leadership and translate vision into action

Execution

• Defines and communicates value propositions, OKRs, success metrics, and outcomes.
• Develop deep knowledge of business processes for the domain
• Drive prioritization of product capabilities
• Collaborate and drive cross-domain prioritization and sequencing of activities
• Create/document/track KPIs to measure relevant business goals for the domain

Stakeholder Management

• Represent domain during enterprise planning and discovery
• Manage stakeholder expectations to ensure scoping, backlog and delivery aligns with product strategy
• Provide regular updates to product roadmap
• Collaborate with all product development stakeholders (Business, UX, Engineering, others) to ensure successful delivery of products & features

Tactical

• Represent business throughout technology development process
• Document requirements (functional and non-functional) via epics, features and user stories
• Maintain and prioritize p