director, Technology Sourcing - Global Supply Chain

Now Brewing – Director, Technology Sourcing (Nashville, TN)! #tobeapartner 

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. 

The Director of Strategic Sourcing, Technology is a senior player-coach role responsible for leading and executing end-to-end sourcing activities across the company’s global IT spend portfolio (sub-$1B). Reporting to the Vice President of Indirect Sourcing within Global Supply Chain Organization, this leader is accountable for delivering measurable cost savings, robust contract structures, and supplier relationships that directly enable the company’s technology and business strategy. 

The Director is expected to lead a high-performing sourcing team while personally executing on the most complex, high-value, and strategically sensitive sourcing initiatives. Success in this role requires deep category expertise, commercial sharpness, organizational credibility, and the ability to operate effectively at the intersection of procurement, technology, and business operations in a fast-moving retail environment. 

Key Responsibilities: 

Strategic Sourcing & Category Leadership 

• Own and continuously evolve the multi-year IT category sourcing strategy, covering enterprise software, SaaS, cloud infrastructure, managed services, telecom, hardware, and professional services

• Lead competitive sourcing events (RFx, auctions, negotiations) for high-value and strategic contracts, personally managing the most complex deals

• Develop and apply differentiated sourcing strategies — including total cost of ownership (TCO) modeling, should-cost analysis, supply market analysis, and demand management — to drive best-in-class commercial outcomes

• Maintain a rigorous pipeline of sourcing initiatives aligned to business priorities and committed savings targets

• Benchmark supplier pricing, contract terms, and SLAs against market standards; use data to challenge the status quo 

Contract Management & Risk 

• Structure, negotiate, and execute complex commercial agreements including enterprise license agreements (ELAs), SaaS subscription agreements, master service agreements (MSAs), statements of work (SOWs), and data processing agreements (DPAs)

• Drive favorable terms across pricing, intellectual property, data rights, liability, termination, SLAs, and audit rights

• Partner with Legal, Privacy, Cybersecurity, and Finance to ensure contracts meet enterprise risk, regulatory, and compliance standards

• Establish and enforce contract lifecycle management (CLM) discipline across the IT category, including renewals, amendments, and ongoing obligation tracking

• Proactively identify and mitigate supplier concentration risk, single points of failure, and financial/operational vendor risk

Enterprise Systems & Digital Procurement 

• Champion and optimize the use of procurement technology platforms including e-sourcing, CLM, supplier relationship management (SRM), and spend analytics tools

• Drive adoption of digital sourcing practices including data-driven supplier segmentation, automated intake workflows, and AI-assisted market intelligence

• Partner with the CTIO organization to ensure procurement systems are integrated with enterprise platforms (ERP, ITSM, finance systems) and that sourcing processes scale with technology complexity

• Maintain fluency in SaaS commercial models (per-seat, consumption-based, platform licensing) and use this knowledge to challenge vendor pricing and structure deals that align cost to actual business value 

Stakeholder Management & Business Partnership 

• Serve as the primary procurement business partner to technology and business unit leaders across the organization, including the CTIO organization and functional leaders in areas such as finance, operations, HR, marketing, and store operations w