Senior Food and Beverage Manager

• Develop and Mentor FSA Tribal Members within your department.
• Provide overall tactical and strategic direction for food and beverage profit centers including 360 Restaurant, Apache Grill, Summit Coffee, Banquet Services and Beverage Operations.

• Ensure consistent operation of Food and Beverage operations’ venues including sanitation, equipment, and safety and health standards, keeping current with relevant laws, procedures, and internal policies and controls.
• Ensure effective marketing of the food and beverage outlets to assure maximum departmental profitability to property operations.
• Work with the General Manager to develop action plans, measuring and analyzing results, with a focus on productivity, quality, and customer-service standards, and resolving problems.
• Estimate and forecast, ensuring appropriate staffing.
• Responsible for on-going daily operations, guest services, cash control and interface with other departmental operations’ team members.
• Work effectively with peers, team members, vendors, and regulatory agency personnel.
• Engage with guests using an upbeat, can-do attitude, to help develop the business and leads for sales, maintaining communication before, during and after stays, events and visits.
• Revise surveys as necessary, contacting guests depending on their review regarding services and products.
• Manage Food & Beverage Managers and Supervisors in accomplishing objectives through ongoing training, coaching, and mentoring; facilitate meetings and communicate necessary information to other department directors and managers.
• Lead by example in all areas with enthusiastic dedication, professionalism, and positive leadership. The Senior Food and Beverage Manager organizes, energizes, develops, and leads a diverse work group with Apache Casino Hotel’s core values as guiding principles. This will be accomplished by creating a culture, atmosphere, and environment of passionate hospitality, running great shifts using great people and creating relationships with guests, training, and upholding team members to company standards.
• Responsible for the selection, training, evaluation and supervision of all food and beverage and hotel operations’ team members in accordance with the organizational structure.
• Knowledgeable of (and ensure team members follow) all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Oversee and supervise unit managers and administrative team members, determine work procedures, prepare work schedules, and expedite workflow, issuing written and oral instructions, examining work for exactness and neatness, monitoring performance standards on a regular basis, and implementing changes and/or corrective action as may be necessary within authority.
• Ensure all team members understand and are accountable for their area(s) of responsibility. Act as a role model for team members and foster teamwork, team member morale, motivation, and open communication.
• Portray a positive attitude under all circumstances, understand and represent the core values of Apache Casino Hotel and live the mission of always providing exceptional service.
• Perform other related duties as may be assigned by reporting senior.

• Understand and comply with the Eye, Hi, Goodbye program.
• Regular attendance is required.

The functions above are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the team member. Duties, responsibilities, and activities may change at any time.

Due to the cyclical nature of the hospitality/casino industry, team members ma