Learning Business Partner, Account Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

People Leader

All Job Posting Locations:

Horsham, Pennsylvania, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent for Learning Business Partner, Account Management, to be in Horsham, PA.

The Learning Business Partner for Account Management will serve as a strategic partner for developing and implementing comprehensive learning solutions tailored to enhance account management skills and knowledge. This role will collaborate closely with various teams to ensure alignment with business goals while fostering a culture of continuous learning.

Key Responsibilities / Areas of Focus:

• Learning Strategy Development:
  • Collaborate with leadership and cross-functional teams to define learning objectives and create a targeted learning strategy for Account Management.
• Training Needs Assessment:
  • Conduct assessments to identify learning gaps and the specific training needs of account management teams to drive performance and achieve business objectives.
• Content Development and Delivery:
  • Design, develop, and deliver engaging training programs and materials that align with the needs of Account Management personnel.
• Consultative Partnering:
  • Act as a consultative partner to business leaders, providing insights and recommendations on training and development initiatives that support account management effectiveness.
• Performance Tracking and Evaluation:
  • Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics to drive continuous improvement.
• Collaboration with Stakeholders:
  • Partner with key stakeholders, including sales leaders and training teams, to ensure alignment of learning initiatives with strategic business goals.
• Onboarding and Integration Support:
  • Support new hire onboarding processes for account management roles to ensure a smooth transition and integration into the organization.

Qualifications:

• Educational Background:
  • Bachelor’s Degree in Business, Education, or a related field is required.
• Industry Experience:
  • Minimum of 5 years of experience in the industry, with at least 3 years in roles related to Account Management or Sales.
• Learning and Development Expertise:
  • Demonstrated experience in learning and development, specifically in creating and facilitating training for account management teams.
• Consultative Skills:
  • Strong consultative skills with the ability to build effective relationships and collaborate with a diverse range of stakeholders.
• Analytical Ability:
  • Proven ability to analyze data and feedback to enhance training effectiveness and recommend improvements.
• Communication Skills:
  • Excellent verbal and written communication skills to convey complex concepts clearly and effectively.
• Project Management:
  • Experience managing multiple projects with varying timelines, demonstrating strong organizational skills.
• Willingness to Travel:
  • Ability to travel as required, including potential overnight trips, to support training efforts and collaborate with account management teams.
• Technical Proficiency:
  • Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) is required, along with familiarity with Learning Management Systems (LMS).

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