Retail Generalist Associate - Fountain Store

*Please Note:  This position will be posted through 7/27/2026*

Pay: $17.45 Hr.

Full-Time Positions are available. Please tell us about your availability.

Goodwill of Colorado is seeking candidates with production (for example retail, restaurant, hospitality, production, manufacturing or similar industries) as well as cash handling experience to become our Retail Generalist Associates. Career growth opportunities are prevalent within Goodwill of Colorado. Grow your experience while serving your community!

JOB SUMMARY:

The Associate II, Retail Generalist, will have existing knowledge in retail products, merchandising, pricing, and quality inspection. Acting as a back-up for all areas within the retail store, the Retail Generalist could be performing multiple tasks in different departments on any given day. These tasks include but are not limited to: donation receiving, material handling, processing both hardline and softline goods, working the sales floor, and operating the cash registers. The Retail Generalist will work both in a production environment as well as being active on the sales floor. The Retail Generalist will have contact with customers and will need to provide excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization.

ESSENTIAL FUNCTIONS:

• Crosstrain in other departments/areas and act as back-up for other areas as required.
• Work closely with department supervisors to determine which areas are short-handed with staff or in meeting retail store goals.
• Accept donations from customers, to include loading/unloading of product ensuring that every item is handled with care to show respect to the donor and for the item.
• Sort and inspect donated items making decisions on quality and value of product, pricing it accordingly, and researching value as necessary. 
• Uses and becomes certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product. 
• Ensure that the sales floor is well stocked with product(s) according to retail store policies and procedures.
• Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
• Assist customers with product questions while providing excellent customer service.
• Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
• Ensure E-Commerce products are processed accurately and moving to E-Commerce efficiently.
• Rotating/pulling old/unsold product(s) from the sales floor ensuring that our product selection is always new.
• Help provide a safe working environment for you, customers, and fellow employees.
• Job duties may extend beyond the tasks listed and may include additional responsibilities as required.  

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High School diploma or equivalent is preferred.

Experience:

• One (1) year of experience in retail, product placement, or merchandising is desired.
• One (1) year of cash handling is preferred.

Other:

• Have a high attention to detail and ability to make decisions.
• Able to adapt to frequently changing work schedules and tasks.
• Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation.
• Able to obtain Powered Equipment Operator certification to safely operate equipment. Ability to operate hydraulic baler. Ability to be walkie stacker and/or forklift certified to safely operate equipment.
• Able to withstand prolonged standing, bending, and lifting up to 8-hours per day.
• Able to lift up to 75lbs, use a dolly and pallet jack as required.
• Able to work a vari