Senior Deal Desk Manager (Paris)

<p><strong>LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub</strong> that supports companies in their digital transformation of communication, collaboration, and engagement with their customers, partners, and above all their employees.</p><p>Our platform is a proven leader in this dynamic market with a truly unique vision and product. It has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave, and regularly selected for the French Tech Next40/120 program.</p><p>✨ In 2025, LumApps strengthened its leadership position by partnering with <strong>Beekeeper</strong>, a pioneer in frontline employee experience solutions. This strategic collaboration expands our reach and impact across all types of workers — from HQ to the frontline.</p><p>Our mission: To make people feel that they belong and have a purpose.</p><p>To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust our solution to:</p><p>🎯 Improve the productivity of their teams with our AI-powered Collaborative Experience Platform integrated with both Google and Microsoft collaborative suites,</p><p>🎯 Transform employees into real ambassadors of their company,</p><p>🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,</p><p>🎯 Help companies reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.</p><p>With a team of over 600 Lumies spread across 11 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo, Zurich, Krakow), we support large enterprises all around the world. <strong>Over the past year, we have been driving an ambitious phase</strong> in our journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.<br/></p><p>If these core values sound like you: <em>"be bold, do amazing things"</em>, <em>"say what you mean, do what you say"</em>, <em>"one team, same mission"</em>, <em>"always be evolving"</em>: <strong>apply now!</strong><br/><strong><br/></strong><br/></p><p><strong><strong>*Missions*</strong></strong></p><p>LumApps is hiring a <strong>Senior Deal Desk Manager / Sales Administrator</strong> in Paris. This is a senior, hands-on role for a professional with <strong>15+ years of experience in a SaaS environment</strong>. The successful candidate will manage the entire quote-to-invoice process, bridging the gap between Sales, Finance, and Legal. Key responsibilities include structuring complex deals, processing orders in <strong>Salesforce and NetSuite</strong>, managing invoicing, and playing a crucial role in the <strong>monthly financial close</strong> by ensuring accurate revenue recognition. The ideal candidate is an expert in SaaS metrics, fluent in both <strong>French and English</strong>, and has a proven track record of improving commercial operations<br/>processes.<br/><br/>Reporting to the VP of Finance, you will be responsible for managing the complete sales<br/>administration process for licenses and professional services across all LumApps subsidiaries, from quote validation to invoicing. This is a critical and highly visible role acting as the central nervous system for our commercial operations. </p><p>You will be a key business partner to our Sales organization, ensuring that all commercial<br/>transactions are structured to be accurate, profitable, and compliant. This role requires strong collaboration with internal teams (Sales, Sales Operations, CSM, Legal) and interaction with clients' procurement/AP departments. You will play a key role in ensuring the continuity of operations, leading our Deal Desk function, and managing one team member along with working closely with the Deal Support Team from RevOps.<strong><strong><br/></strong></strong></p><p><strong><strong><strong><strong>*</strong></strong>Skills<strong><strong>*</strong></strong></strong></strong></p><p dir="ltr"><strong>1. Deal Structuring &amp; Commercial Governance</strong></p><ul> <li dir="ltr"><p dir="ltr">Partner with the Sales team on non-standard deal structures, providing guidance on pricing, commercial terms, and quoting best practices.</p></li> <li dir="ltr"><p dir="ltr">Manage and enforce the deal approval process, ensuring all non-standard terms receive the necessary approvals from Finance, Legal, and Executive leadership.</p></li> <li dir="ltr"><p dir="ltr">Handle requests from the Sales team regarding contract struc