Pharmacy Account Executive – Central Region - Cigna

SUMMARY:

As part of Cigna Pharmacy Management, the Pharmacy Account Executive (PAE) serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients & market segments.

The PAE is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with client retention & growth strategies as well as providing expertise with implementation, reporting, and day-to-day service functions. In addition, the PAE will work on complex client accounts with unique custom requirements and custom service guarantees while partnering with multiple in-house experts.

PRIMARY RESPONSIBILITIES:

• Retain assigned book of business

• Educate & consistently advance the knowledge of pharmacy within the Cigna medical sales organization

• Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost. 

• Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.

• Partner with medical sales, underwriting and other teams as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy carve-out defense strategies to retain and grow assigned book of business.

ADDITIONAL RESPONSIBILITIES:

• Coordinate core service delivery external messaging, working cross functionally with all operational support areas.

• Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams. 

• Actively participate in finalist meetings for new and existing business where necessary.

• Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions.

• Develop a clear understanding of clients’ needs, goals, and objectives.

• Provide pricing, audit, and contract support to our clients and internal medical partners.

• Translate pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:

• Bachelor's degree required

• 5 + years' experience in PBM supporting client expectations

• Experience with consultative client management methodologies

• Proven ability to manage thru a renewal independently minimal supervision

• Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)

• A self-motivated individual displaying ownership, accountability and responsibility

• Operational understanding and competence with PBM business model

• Understanding the financial and pricing strategy of PBM

• Excellent verbal and writing communication skills

• Excellent presentation skills in group settings

• Technical skills using all Microsoft programs

• Ability to travel up to 50% of the time with little or no advance notice

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 108,900 - 181,500 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the informa