Senior Manager, Project Management (Medicare)

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At Aetna, we are committed to helping our members achieve their best health in an affordable, convenient and comprehensive manner. Group Retiree Solutions (GRS) is a core component of the Aetna Medicare Organization. Our vision is to develop an industry-leading group retiree health care business by delivering unrivaled value to our plan sponsors and members alike. We aspire to provide personalized, member-centric care that treats retirees like human beings during a sensitive chapter in their lives. We work as a strategic partner that is uniquely committed to helping our clients reach their benefit goals. Imagination, innovation, accountability and teamwork, with an emphasis on structure and process, drive us to deliver unparalleled results.

We are seeking a Senior Manager, Project Management to join our Strategy, Product and Operations team. The Senior Manager is responsible for leading and supporting multiple, large-scale projects including coordination, planning, development, implementation and execution efforts. This colleague will have primary accountability for collaborating with cross-functional teams to ensure seamless communication and coordination between sales, account management, sales support and other key business areas throughout the new business and renewal sales cycles. Other essential components of this role anticipating business and resource needs, setting priorities, establishing accountabilities, identifying and assessing risks and issues, adhering to timelines as well as executing and ensuring documentation is clear and concise. The ideal candidate will be able to work independently to identify requirements, research and resolve barriers to progress and influence team members to work with urgency.

In this role, you'll make an impact by:

• Acting as a subject matter expert for GRS, utilizing functional and working knowledge of business priorities to deliver on expected results

• Streamlining and optimizing sales processes to enhance efficiency and effectiveness by implementing tools, methodologies and best practices to support the sales, account management and sales support teams in closing and / or renewing deals

• Serving in an agile and highly collaborative manner in order to drive change that results in delivery of best-in-class proposal responses which satisfy both business and potential client needs

• Supporting the development of proposal strategies that focus on understanding individual clients’ needs, defining the value proposition, identifying key selling points and determining the most relevant approach for crafting responses for crafting each proposal

• Recommending appropriate actions, strategies and / or alternative courses of action to meet business needs

• Generating ideas while working cross-functionally to bring innovative solutions and initiatives to the forefront

• Overseeing cross-functional project / tactical plan creation, execution and creating alignment / synergy

• Developing actionable insights derived from project management tools, data analysis and stakeholder feedback to drive improvement opportunities

• Leading initiatives to establish and maintain a comprehensive understanding of internal and external influences and competitive pressures to develop and enhance opportunities

• Identifying and elevating gaps / risks in processes, solutions, initiatives, etc. to challenge and guide others to develop and implement enhancements

• Mobilizing cross-functional support required to achieve business objectives, including areas of tactical and strategic support

• Ensuring the end-state of assigned projects and initiatives meet desired business objectives and that all stakeholder deliverables and due dates are met

• Working across the business to inform, solicit input and implement solutions

• Acting as a direct extension of the GRS Sales Support and Operations team

Key responsibilities:

• Lead the new business sales and renewal sales governance process ensuring all requirements are met and necessary approvals secured

• Store and maintain all documented approvals obtained through the sales and renewal process

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