Pet Care Associate - McMurray

POSITION SUMMARY:

As a Pet Care Associate at Wooflands McMurray, you will deliver exceptional, personalized care to our guests’ canine companions within Nemacolin's premier doggy daycare facility. This role requires a passion for animal welfare, a commitment to safety, and the ability to uphold the highest standards of hospitality. You will create a nurturing, engaging, and impeccably clean environment that reflects the elevated experience our guests expect for both themselves and their pets.

ESSENTIAL FUNCTIONS:

(The following statements are intended as general illustrations of the work in this job class and are not all-inclusive for this position.)

Animal Care & Supervision

• Provide attentive, compassionate care and continuous supervision of dogs in daycare and boarding environments
• Monitor behavior, health, and activity levels to ensure safety and well-being
• Facilitate structured playgroups based on size, temperament, and energy level
• Identify and appropriately respond to signs of stress, illness, or conflict

Guest Experience

• Deliver warm, professional interactions with pet owners, ensuring confidence and trust in our services
• Provide detailed updates to guests regarding their pet’s activities, behavior, and overall experience
• Anticipate guest and pet needs, creating personalized and memorable experiences

Facility Operations

• Maintain impeccable cleanliness and sanitation standards in all pet care areas
• Adhere to strict health, safety, and sanitation protocols
• Assist with feeding, medication administration (as directed), and grooming coordination
• Support daily operational tasks including check-in/check-out procedures

Safety & Compliance

• Follow all resort policies, animal safety protocols, and emergency procedures
• Ensure proper handling techniques and safe interaction between animals
• Maintain accurate records of pet care activities, incidents, and special instructions

QUALIFICATIONS:

• Prior experience in animal care, dog daycare, veterinary assistance, or similar environment preferred
• Strong understanding of canine behavior and group play dynamics
• Ability to remain calm and decisive in a fast-paced, high-energy environment
• Excellent interpersonal and communication skills with a guest-first mindset
• Physical ability to stand, walk, lift (up to 50 lbs), and engage in active play throughout the shift
• Flexible schedule, including weekends, holidays, and peak resort seasons
• Must have willingness to learn.
• Have high energy level for hiking, playing with, and entertaining dogs and cats.
• Must be able to speak English.

This job description cannot possibly include a complete comprehensive listing of all the activities, duties or responsibilities that may be required by the organization and/or members of management. It reflects management’s assignment of essential functions, but it does not prescribe or restrict the additional tasks that may be required.

 

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers.  Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center,