Old Hickory Server Assistant (U)

Gaylord Entertainment

JOB DESCRIPTION

Job Title:

Server Assistant

Department:

F&B Outlet

Company:

Gaylord Hotels

Reports To:

Asst GM Restaurant

Supervises:

N/A

Job Description Date:

10/03/06

Job Purpose: Two to three sentences describing the overall purpose of the job

Perform the duties of setting tables, serving beverages, table maintenance and stocking stations to ensure guest satisfaction.

Job Responsibilities: Maximum of ten responsibilities, in order of percentage of time spent on functions from longest to shortest; do not list anything that doesnot represent at least 10% of the job's time. Please include supervisory responsibilities.

1.

Ensure tables are clean and properly set for guests.

2.

Serve and replenish beverages and other accessories throughout the meal.

3.

Remove plates, silverware and other food service ware from table throughout meal.

4.

Stock stations with glasses, silverware, napkins, ashtrays, matches and plates.

5.

Transport soiled dishes and linens to the appropriate area.

6.

Fill condiment and other service containers.

7.

Assist in maintaining the overall cleanliness of the restaurant.

8.

Update table availability in the scheduling system.

9.

Complete opening and closing side work including filling condiment containers and stocking service stations.

10.

May transport food orders from the kitchen to the appropriate guest.

11.

Perform other duties as assigned.

Job Qualifications: Describe the minimum qualifications needed to complete the job responsibilities.

Education

High school diploma or equivalent preferred.

Experience

Previous restaurant experience preferred. Good communication skills required.

Licenses/Certifications

Food Handler's card and Alcoholic Beverage Commission (ABC) card may be required.

Discretion & Independent Judgment: Answer all questions and provide multiple specific examples.

Question

Answer (If yes, give multiple examples)

Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices?

No

Does this position have authority to commit the employer in matters that have significant financial impact?

No

Does this position have authority to waive or deviate from established policies and procedures without prior approval?

No

Does this position have authority to negotiate and bind the company on significant matters?

No

Is this position involved in planning long or short-term business objectives?

No

Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?

No

Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions orrecommendations that may occasionally be reviewed, revised or reversed?

No

Physical Requirements: Indicate requirements that are representative of those that must be met to successfully perform the essential duties of this job.

Ability to speak and hear. Close and distance vision. Frequent walking and standing. Frequently lifts/carries up to 5 lbs. Continual use ofmanual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical and visual requirements (check all that apply)

Identify and distinguish colors

x

Stand for long periods of time

x

Walk extended distances

x

Lift/carry 6-25 lbs.

x

Lift/carry 26-50 lbs.

Lift/carry over 50 lbs.

x

Reach hands and arms in any direction

Kneel and/or stoop repeatedly

Other

Working Conditions: Indicate the environmental aspects of the job.

Continually works in normal office conditions and in close proximity to others.

Additional working conditions (check all that apply)

x

Outdoor weather cond