CA Center Operations Manager II

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Want to be a part of something exciting? At Octapharma Plasma you can channel your passion for helping others into a medical career that is fast-paced and personally and professionally rewarding.

We own and operate plasma collection centers throughout the United States. Our services are critical to the development of life-saving patient therapies utilized by thousands of patients all over the world. Octapharma Plasma is a subsidiary of one of the world’s largest plasma products manufacturers, Octapharma AG, a Switzerland-based company that has been committed to patient care and medical innovation for over 30 years. Octapharma employs over 5,000 people and has biopharmaceutical experience in 70 countries worldwide.

CA Center Operations Manager II

This Is What You’ll Do:

• Maintain a thorough understanding of and ensures total operation is compliant with state and
  federal regulations (e.g., FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP)
  to maintain the highest production standards and ensure facility compliance.
• Assist in hosting internal and external inspections conducted by regulatory agencies and
  customers
• Collaborate in quality improvement initiatives to enhance operational efficiency and product
  quality.
• Collaborate with relevant departments to implement corrective and preventive actions (CAPA) to address identified issues.
• Responsible for mitigating and resolving safety concerns.
• Oversee the performance of preventive maintenance of donor center equipment to ensure that the equipment is well-maintained and in good working order. 
• Prepare product shipments and ensure compliance per Standard Operating Procedures.
• Assist with achieving targeted production in quantity and quality as well as optimizing operational cost to meet and exceed targeted objectives to include inventory management.
• Responsible for providing feedback for comprehensive employee performance evaluations, performance improvement plans, individual development plans and corrective actions as applicable.
• Collaborate on employment decisions to include hiring, promotions, demotions, and terminations that strategically align with both employee and business needs.
• Regularly conduct thorough area walkthroughs, demonstrating a consistent and visible presence in production zones. 
• Assists with schedule and payroll records to optimize the efficient allocation of employee hours.
• Assist with the coordination of staff and leadership meetings to enhance efficiencies and productivity.
• Perform other related duties as assigned.

This Is Who You Are:

• Someone who's able to nurture a robust and positive culture within the donor center, exemplifying core values.
• A facilitator of optimal productivity in production areas, providing necessary assistance as required without hesitation.
• Someone who cultivates a positive and respectful rapport with donors, fostering retention, referrals, and growth.
• A promotor of Safety, Health, and Environment Policies & Procedures.
• Consistent in your approach to ensuring that safety training and safety practices are implemented and followed within the center. 
• A strong communicator with excellent organizational skills.
• Able to demonstrate excellent written, verbal, and interpersonal communication skills required for the role.

This Is What it Takes:

• Complete full training in all production areas.
• Bachelor’s Degree preferred. Other combinations of education and experience may be
  considered.
• 1+ years of operations and/or process management/supervisory experience preferred
• 1+ years of people management required including recruiting, training, etc.
• Ability to function effectivel