Sales Manager

Description

GENERAL POSITION SUMMARY:

Increase volume and revenue for all event spaces, cater outs and off-premises events for the Space Needle and Chihuly Garden & Glass. Develop annual sales plans, strategies, and tactics for assigned region and business segments to enhance the Space Needle and Chihuly Garden and Glass’s competitive position in the industry. 

ESSENTIAL FUNCTIONS:

• Establish client base of organizations, associations, conventions, and social (to include weddings) and corporate businesses, through direct outside- and inside- sales efforts, to secure business for the Space Needle and Chihuly Garden and Glass event spaces.
• Maintain relationships with sales clients and seek new partners to increase overall business performance and maintain client satisfaction.
• Plan and direct sales programs to open new markets and improve competitive position. Ensure monthly, quarterly, and annual sales and gross margin objectives are met.
• Prepare action plans and schedules to achieve sales targets and maximize space and revenue.
• Proactively monitor and report on issues affecting the region, including pricing, competitive pressures, market/industry movements and other business and/or customer challenges that impact sales performance. Adjust plans and strategies accordingly to expand sales and margin growth. 
• Identify opportunities to increase sales profitability.
• Prepare product presentations, sales proposals, and contracts.
• Manage time in the field to focus on strategic sales challenges and opportunities.
• Work effectively with internal team members to provide best-in-class customer service. Work closely with Space Needle and Chihuly Garden and Glass operating departments to identify and resolve client concerns.
• Prepare status reports, including sales activity, closings, follow-up, adherence to goals and overall business forecasts.

OTHER RESPONSIBILITIES:

• In addition to pre-set corporate goals, personal performance goals for sales volume, new contacts made, new client sales and other related sales results.
• Participate in professional membership organizations to meet new prospects and remain updated with industry information and trends. 
• Show event space to potential clients as needed.
• Attend events as required.
• Advise senior management on new product initiatives and development.
• Perform other work-related duties as assigned.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

• Track record in successful sales/sales management (4 years +).
• Proven sales negotiation skills. Superior abilities in asking questions (of prospective clients), overcoming objections, and closing the sale required.
• Knowledge of food production and service. 
• Extensive contact list within the community a plus.
• Ability to work with internal marketing channels to develop cost-effective plans to promote the services offered by the Sales Division.
• Conscientious in quality and guest service.
• Experience with CRM software desirable. Ability to create systems and use technology to streamline procedures and serve a plus. 
• Resourceful, committed and ambitious.
• Exceptional communication skills.
• Systematic, organized and highly results oriented.
• Must show initiative and the ability to work with little or no supervision.
• Ability to handle multiple tasks in a fast-paced environment.
• Team oriented but also able to work independently to achieve personal goals. 
• Able to work flexible hours including evenings or weekends when requested (NYE is required).
• Must be able to lift 35 pounds.
• Must possess a valid State of Washington driver’s license. 

Full time, Salaried position

Salary Range: $75,000 - $82,000 DOE + Bonus up to 10.5%

Benefits include:

• Medical, Dental, Vision, Life, Long Term Disability   
• 401k plan, we will match 50% of the first 6% you contribute, equivalent to 3% of your wages 
• Deferred compensation into 401(k) account at company Shareholder discretion. Eligible to begin participating after one year of service with an annual plan entry date of October 1st.     
• Paid Personal Days (14 per year)  
• Paid Time Off of 14 days / year  
• Tuition reimbursement of 50%, up to $2500 / year 
• New child family leave up to 4 weeks while on approved FLMA and enrolled in company sponsored medical plan  
• 50% discount for many purchases at the Space Needle (Retail, Food and Beverage)  
• Charitable Contributions / Matching Gift, up to $200 year  
• Paid parking or up to $250 / month towards an orca card