CHIEF NURSING OFFICER (CNO)

 

SUMMARY

 

The CNO assists in the development of departmental policies, procedures, and budgets. They oversee the clinical team responsible for training, trials, demonstrations, and client education. The CNO ensures compliance with established policies and creates functional strategies and specific objectives for the sub- function. They have a deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. This position supports the sale of products for the assigned market(s) and territory(ies) and is responsible for developing productive relationships between LINET Americas and healthcare facilities in the defined area.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to those listed below:

 

• Responsible for creating, developing, and maintaining efficient and effective clinical operational

processes and systems that are aligned with the Company’s business objectives.

• Continually assess the evolving healthcare delivery landscape and make business cases and recommendations on future endeavors.
• Supports US partnerships through clinical trials or demonstrations and assists Marketing with clinical product development initiatives.
• Identify current industry trends and bring forward implementation solutions to the Company.
• Manages large Independent Delivery Networks’ (IDN‘s) ongoing clinical training programs
• Partners with internal and external stakeholders to create clinical outlines and training modules for full hospital conversions and new builds.
• Serve as an escalation point for clients
• Assists Sales and Marketing teams with creating Executive Summaries, White Papers, and other marketing needs.

 

MANAGEMENT RESPONSIBILITIES

• Responsible for the financial management of the Clinical Department.
• Provide leadership, manage, coach, review performance, and hold accountable employees of the Clinical Department.
• Collaborates with VP of Sales and Regional Sales Directors to prioritize projects

• Creates a clinical structure to partner with full unit/hospital conversion, clinical outcomes, upselling, and bonus opportunities.
• Assign employees to projects while minimizing costs.

 

SUPERVISORY RESPONSIBILITIES

This position oversees the Clinical Trainer and Solutions Lead and Clinical Solutions Specialists positions.

 

CHARACTERISTICS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items listed below are representative of the characteristics that are necessary to perform in this assignment.

• High level of integrity and strength of character
• Results-oriented
• Learning agility and the ability to adapt and adjust quickly based on emergent needs from the business
• Exceptional interpersonal skills
• Strong propensity for growing and developing a business with entrepreneurial characteristics.
• Effective influencing skills
• Strong business acumen
• Ability to organize and manage multiple priorities.

 

EDUCATION and/or EXPERIENCE

• Bachelor’s degree or equivalent; MBA preferred
• 10+ years of related clinical experience and/or training, or an equivalent combination of education and experience.
• Experience of selling in the healthcare field and capital medical equipment solutions consulting is preferred.
• An understanding of the clinical environment and Registered Nurse or Critical Care training is also preferred.

 

LANGUAGE SKILLS

Ability to read, analyze, and interpret business journals, financial reports, and contracts. They must be able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community and develop and deliver effective presentations.

 

MATHEMATICAL SKILLS

Ability to apply mathematical and analytical concepts and operations and have the ability to assemble