Service Integration Lead

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we’d love to hear from you.

• Build a rewarding career with an organisation that truly puts people first!
• SCHADS Level 6B ($55.72-$58.19 ph) + Super + Salary packaging benefits
• Full time opportunity based in Townsville QLD

About the opportunity

As a Service Integration Lead, you’ll be at the forefront of coordinating and delivering high-quality, person-centred services in your local community through the Carer Gateway program. You will lead multidisciplinary teams, build strong community partnerships, and embed community development strategies that reflect the unique needs of your region.

You’ll work closely with Counsellors, Coaches, Peer Support Facilitators, and the Carer Hub Navigators to ensure services are inclusive, trauma-informed, and culturally safe.

A core focus of this role is to lead and embed community development strategies that strengthen local capacity, build collaborative partnerships, and ensure Wellways services are responsive, inclusive, and connected to the community’s unique needs.

This role requires strong leadership, communication, operational and problem-solving skills, as well as a deep understanding of the local community and relational model of care.

This role offers a hybrid arrangement of 1-day WFH and 4 days in the office where you will be contributing to an engaged and present style of leadership.

To be successful in this role, you will need:

• Tertiary Qualifications in a social science or related discipline or equivalent experience
• Demonstrated experience working within the specified local community in at least one of the Caring, Mental Health, Community, Disability or Health Sciences Sectors
• A minimum of 2 years’ leadership experience in a community services environment
• Available to participate in ‘out of hours’ activities as required
• An understanding and experience of delivering services to families and carers, mental health issues, rehabilitation practices, disability services and the impact of mental health issues and disability on service users, their families, carers and the community
• Right to work within Australia
• Current valid Driver’s Licence and the ability to undertake some travel
• NDIS Worker Orientation Module Certificate (free online course)
• Satisfactory National Police Records Check
• NDIS Worker Screening Check
• Working with Children's Check (Employee/Paid)

What we offer

• Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose. Here, you can thrive while making a genuine difference. We hold respect for every individual close to our hearts, and we cherish the unique contributions that each person brings to the table.
• Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive. We value the rich tapestry of backgrounds, experiences, and perspectives that our team members bring, and we actively promote an atmosphere of inclusion and belonging.
• Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in. This means more financial flexibility for you to allocate funds toward things like rent, mortgage payments, or car leasing.
•  Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging. You can enjoy up to $2,650 per annum to savor delightful meals and experiences with your loved ones, all while saving on taxes.
•  Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us. As part of our commitment to your holistic health, you and your family have access to our Employee Assistance Program. It's a supportive resource designed to help you navigate life's ups and downs with confidence and resilience.

Join us, and not only will you find a fulfilling career, but you'll also discover a host of benefits that enrich your personal and professional life. We're not just offering a job; we're inviting you to be a part of an inclusive, supportive, and purpose-driven community where your well-being and success matter most. Your journey towards a better future starts here.

Why us?

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