Eligibility Systems Team Leader-Technical Services

Job Requisition ID: 46760

Opening Date: 05/16/2025
Closing Date: 05/30/2025
​Agency: Department of Human Services
Class Title: EXECUTIVE II - 13852 
Skill Option: None 
Bilingual Option: None
Salary: Anticipated Salary (Effective 7/1/25) $6,589-$9,541/month ($79,068-$114,492/year)
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062

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This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented individual to oversee the operation of Integrated Eligibility System (IES) which provides for recipient delivery services agency-wide for the Office of Integrated Eligibility Systems in Springfield.  The position serves as an Eligibility Systems Team Leader for Technical Services; aligns needs of business through system design recommendations and planning of design, individually and by leading a team in preparing test scripts for public assistance programs to be executed in user-acceptance environment and executes scripts; analyzes outcomes and compares to expected outcomes for accuracy, efficiency, and completeness; tracks and documents design change process and progress of the application. Updates instructions to complete work and business processes; designs and documents work flow; ranks tickets for priority; completes assignments in IES functional areas; prepares reports for leadership on outcomes and quality control, confers with a variety of liaisons within agencies on issues, recommendations and development; and develops testing plans to review current and revised functionality within IES while pursuing other testing avenues that could result in negative outcomes or design defects that need to be addressed. Requires supervisory responsibilities of leading a team toward achieving unit goals.  Through our programs, services