Sr. Business Systems Analyst

ROLE SUMMARY

In support of the Connected Vehicle Development and Delivery team, plays a pivotal role in aligning business needs with technical solutions to deliver efficient and innovative connected vehicle services. Supports technical systems solutions, integrations, and services across various markets, with a focus on global scalability. In this visible role, collaborates with both internal and external Business Analysts (BAs) to transform vision into technical reality. Maintains dedication to developing and maintaining high-quality, reliable, scalable, and secure software solutions that exceed customer expectations. 

MAJOR RESPONSIBILITIES

• Technical Focus: 
  • Concentrates on the integration and optimization of systems. 
  • Focuses on global scalability and complex integrations.
• Review and Understand User Stories: Reviews user stories created by the Business Analyst (BA) and collaborates with the BA to understand the business context and objectives.  
• Identify Technical Stories: Translates business requirements into technical stories, identifying systems, software, and technologies while considering system integrations, data flow, security, and performance. 
• Create Technical Stories: Creates refined technical stories for technical functions considering system integrations, data flow, security, and performance. 
• Collaborate with Stakeholders: Collaborates with stakeholders, including the BA and development teams, and to gather additional insights and to clarify ambiguities to ensure a shared understanding of requirements and technical constraints.
• Refine User Stories: Refines user stories by adding technical details and specifications, defining acceptance criteria, technical tasks, and dependencies while breaking down complex user stories into smaller, manageable tasks. 
• Create Detailed Documentation: Documents refined user stories, including technical requirements and specifications serving as a guide for the team; maintains a comprehensive knowledge base and documentation repository. 
• Validate and Prioritize: Validates refined user stories with stakeholders; prioritizes and organizes stories within sprints.
• Release Management: 
  • Documents and communicating release scope, including detailed release schedules and key milestones.
  • Owns release activities, including release plans, user acceptance testing (UAT) schedules, go/no-go reviews, knowledge transfer sessions for operations, and release notes distributions. 
  • Conducts post-release retrospectives to evaluate success and identify improvements.
• Agile Participation: Actively participates in Agile ceremonies; provides technical story guidance and clarifications.
• Issue Investigation: Investigates and identifies issues with software or systems; develops remediation solution options.
• Requirement Fulfillment: Ensures that systems meet business and technical needs.
• Cross-Team Coordination: Facilitates alignment and coordination across technical teams.

ADDITIONAL RESPONSIBILITIES

• Technology Research: Coordinates technology research and estimations.
• Meeting Facilitation: Chairs and facilitates meetings where appropriate and distributes minutes.
• Training and Mentorship: Provides training and mentorship as needed.
• Continuous Improvement: Identifies opportunities for process improvements and contributes to the development of best practices.
• Quality Assurance: Participates in quality assurance activities.

REQUIRED SKILLS & PERSONAL QUALIFICATIONS

• Strong ability to analyze business requirements and translate them into technical specifications and technical stories.
• Proficiency in conceptual understanding of databases, programming languages, software development life cycles, system architectures, and data modeling.
• Ability to identify issues, develop remediation solutions, and troubleshoot problems.
• Experience in planning and coordinating release activities.
• Familiarity with Agile practices and participation in Agile ceremonies.
• Skilled in creating detailed documentation for business requirements including technical specifications, technical stories, user stories, and operational processes.
• Proven ability to facilitate alignment and coordination across technical teams to ensure cohesive and integrated solutions.
• Excellent verbal and written communication skills.
• Effective time management and ability to drive multiple projects simultaneously.
• Competency in Microsoft applications including Word, Excel, Outlook and PowerPoint.
• Competent with JIRA and Confluence preferred.
• Experience supporting telematics or connected vehicle technologies preferred.
<