Senior Eclipse Systems Administrator

Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Eclipse System Support team in our National Support Center (NSC) is looking for a Senior Eclipse Systems Administrator at their Lafayette Hill, PA office. This is a hybrid/remote role.


Do you have experience working with Eclipse software? Do you enjoy proactively optimizing business practices? Are you a problem solver and an excellent communicator? If so, then we’d like you to join our dedicated team as a Senior Eclipse Systems Administrator.

About the Role:

You will:
• Ensure all Eclipse servers and systems operate within business defined service level agreements.
• Proactively suggest areas for standardization and process improvements that lead to improved levels of service and system stability.
• Analyze multiple medium-difficult business problems and assess how automated systems or process changes can be implemented to solve them.
• Dig deep into the Eclipse data (SQL,TCL, Report writer) to get root cause or problem identification.
• Conduct root cause analysis in support of process improvements.
• Track production support issues, provide dependable updates within the request ticket, and ensure appropriate assignments and priorities.
• Monitor and maintain the health of all Eclipse servers.
• Monitor for and manage orphaned data/files in Linux and Universe
• Monitor interoperability to other systems and services such as Avalara, EDI, WEB, Document Imaging, phantoms, etc.
• Configure, monitor, and maintain Eclipse SQL replication.
• Review, test, document, and deploy approved configuration changes. Update tracking tickets as required.
• Ensure printer configuration standardization.
• Deploy code into the production environments as defined by the business process.
• Monitor for data errors; correct and identify source where possible.
• Be available for urgent requests, including emergency contact on nights/weekends and on-site support.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as requested.

About You:
• Bachelor’s Degree or the equivalent combination of education, professional training, or work experience.
• 7 or more years of industry experience with Solar Eclipse and Eclipse Basic.
• 7 or more years of experience administering Universe Database on Linux or equivalent.

Our ideal candidate will also:
• Have excellent analytical, conceptual, and problem-solving abilities and a keen attention to detail.
• Be able to deliver outstanding customer service including the ability to handle challenging issues in a professional manner.
• Have experience working directly with software vendors for debugging and enhancements and reporting and tracking status of defects and enhancement requests.
• Be able to deliver timely resolution to change control, system updates, and break/fix issues.
• Work collaboratively in a team environment and be able to work cross-functionally with other business units to gather requirements and propose solutions.
• Demonstrate excellent communication and interpersonal skills to interact with project leads, developers, users, and other team members.
• Possess excellent documentation and organizational skills.


The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:

Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident and H