Senior Sales Support Administrator

Who we are

 

The Senior Sales Support Administrator role acts as a key support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.

 

What you'll be doing

 

• Contributes to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them
• Provides support with quotes for clients either from direct requests or on behalf of the sales team
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs
• May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied
• Coordinates obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing
• Administers general sales related documentation through receiving, labelling, sorting, filing and distributing as is required
• Captures data and maintains systems as is required by the sales process and sales team
• Provides administrative support to the sales force when it is required
• Uses the systems and data to produce reports when necessary
• Uses judgement to identify and recommend improvements to sales administration processes

 

 

What you'll bring along

 

• A university degree diploma
• At least 4-7 years of experience in a Sales Support and Administration role
• Relevant demonstrated experience with quoting tools would be an advantage
• Relevant demonstrated administration experience, particularly quote to cash processes
• Detail oriented and highly organized
• Ability to work in a high paced environment
• Relevant analytical skills
• Good communication skills both verbal and written
• Must be service oriented and have a positive attitude to work
• Senior level knowledge and understanding of sales processes, tools and methodologies would be advantageous
• Able to work in a team and independently, applying a proactive approach to work processes
• Displays an ability to use judgement to make decisions about work process and apply improvements