Systems Administrator II

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Technical 405

Pay Range: $87,200.00 - $130,800.00

Job Description

The Systems Administrator II leads the ongoing development and support of platforms (such as Enterprise Content Services), as well as our public and student facing websites, portals, and third-party software integrations. The individual in this role exemplifies a record of success in improving processes and adoption using various platforms. The Systems Administrator II applies expert knowledge to ensure best practices and well-engineered architecture across the department. The Systems Administrator II is a key stakeholder and initiator of major changes to processes, engineering practices, and system administration. The Systems Administrator II is required to solve critical issues and initiatives across multiple teams. This role requires an extensive and deep understanding of cutting-edge practices and innovative approaches to problems. The Systems Administrator II is tasked with establishing and maintaining a positive and productive culture, working closely with functional leaders, organizational units, and subject matter experts to identify develop, deploy, maintain, and support new and existing business processes.

 

Job Profile Summary:

The Systems Administrator II leads the ongoing development and support of platforms (such as Enterprise Content Services), as well as our public and student facing websites, portals, and third-party software integrations. The individual in this role exemplifies a record of success in improving processes and adoption using various platforms. The Systems Administrator II applies expert knowledge to ensure best practices and well-engineered architecture across the department. The Systems Administrator II is a key stakeholder and initiator of major changes to processes, engineering practices, and system administration. The Systems Administrator II is required to solve critical issues and initiatives across multiple teams. This role requires a deep, extensive understanding of cutting-edge practices and innovative approaches to problems. The Systems Administrator II is tasked with establishing and maintaining a positive and productive culture, working closely with functional leaders, organizational units, and subject matter experts to identify, develop, deploy, maintain, and support new and existing business processes.

Essential Functions and Responsibilities:

• Assists in the administration of cutting-edge processes and services to increase and improve the student experience.
• Fosters and utilizes innovative approaches to problems and functionality for all key stakeholders.
• Owns technologies focusing on student success and scalability while supporting student-focused user experience.
• Collaborates with developers, designers, testing, and product management to develop features and innovative approaches to applications and features.
• Establishes a balance between strategic planning and initiatives with development, communication, troubleshooting, and problem-solving.
• Identifies system redundancies and inefficiencies and proposes innovative, cost-effective solutions.
• Works with internal customers to gather business processes and project requirements.
• Serves as system administrator for the OnBase environments, performing system administration, configuration, and support tasks.
• Handles all basic administrative functions, including user account maintenance, reports and dashboards, workflows, and other routine