Security Operations Supervisor

Amentum, a large government contract company, is seeking a Security Operations Supervisor to support the Camp Montana East contract in El Paso, TX.

POSITION SUMMARY

A Security Operations Supervisor oversees a detention center's daily operations, ensuring detainee safety and security while upholding National Detention Standard 2025(NDS), and ensuring compliance with regulations set by ICE and organizations like the American Correctional Association (ACA).

 Key responsibilities include overseeing inmate intake, housing, and processing, coordinating facility maintenance and logistics, and ensuring compliance with all detention standards and policies. This role requires strong leadership, excellent communication skills, and the ability to make sound decisions under pressure. 

Essential duties and responsibilities:

• Maintain facility security and safety: Regularly inspect the premises for safety and sanitation standards. Ensure all staff and detainees follow the facility policy and procedures.

• Oversee detainee management: Monitor detainee activities (intake and release of detainees, manage staffing levels, and coordinate the transportation of detainees), resolve conflicts, and address any requests, complaints, or grievances.

• Respond to emergencies during incidents like disturbances, fires, or medical situations.

• Ensure compliance: Conduct quality assurance inspections to enforce ICE National Detention Standards.

• Handle administrative tasks: Prepare detailed incident reports, review officer reports for accuracy, and maintain timekeeping records. Maintain detailed records and reports related to detention activities.

• Provide leadership: Uphold ethical standards, serve as a point of contact for the warden during his/her absence, and manage contract compliance.

• Facilitate training and development programs for staff.

• Review and address detainee complaints and grievances.

QUALIFICATIONS

• Minimum five (5) years demonstrated ability and knowledge to effectively manage projects.

• Previous supervisory experience in a detention or correctional setting is required, often with a minimum of five (5) years in the field.

• In-depth knowledge of ICE/Enforcement and Removal Operations (ERO) detention program objectives, policies, and national detention standards.

• Excellent verbal and written communication skills to effectively lead staff, interact with detainees, and prepare accurate reports.

• The ability to motivate and manage a team, resolve conflicts, and make sound decisions in high-pressure or emergency situations.

• Ability to work any shift, including nights, weekends, and holidays, in a potentially stressful and unpredictable environment.

• Must pass a comprehensive background investigation, drug screening, and possess a government security clearance.

EDUCATION

Bachelor’s degree in an associated discipline preferred; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

WORKING AND LIVING CONDITIONS

This position may be located in an environment with harsh and dangerous working conditions. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time.

OTHER RESPONSIBILTIES

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued.