Job Description

The Human Health Division (HH) has been on a significant transformation journey, focused on positioning our company for long-term growth by strengthening the commercial capabilities needed to compete today and win in the future.

As market dynamics continue to evolve and digital, data, and AI reshape how commercial organizations create value, HH is accelerating its focus on Commercial Model Innovation. This work centers on designing, scaling, and realizing the capabilities, ways of working, and integrated solutions that will enable a more agile, responsive, and growth-oriented future.


This role is designed to accelerate our Human Health transformation as we work to create an AI-enabled, agile, and integrated commercial model. The Associate Director will play a key role in shaping a future where strategy and execution operate as a unified system, transformation is delivered at scale with speed, and new capabilities such as AI, and automation redefine how work is done.

Key Responsibilities

• Lead development of future-state operating models, including AI-enabled workflows, and ecosystem orchestration

• Contribute to the evolution of roles, ways of working, and workforce capabilities to align with future-state transformation priorities

• Act as capability lead to advance key operating model transformation

• Translate strategic priorities into executable transformation roadmaps, pilots, and scaled deployment plans aligned to business outcomes

• Partner with key stakeholders to prioritize, design, and execute high-impact capability initiatives

• Drive pilot execution including hypothesis development, test-and-learn iteration, and codification into scalable playbooks

• Partner to enable transformation deployment at the brand and BU level, ensuring adoption, change integration, and measurable impact realization

• Define and track KPIs, adoption metrics, and value realization to continuously optimize transformation initiatives

• Lead cross-functional collaboration across Marketing, Review, DHH, global strategy teams, and external partners to deliver integrated solutions

• Serve as a thought leader on tr

• Tansformation best practices, shaping the evolution of Strategy Realization as a capability

Qualifications

Education Minimum Requirement:

• Bachelor’s Degree, required

• Master’s Degree, preferred

Required Experience and Skills:

• 7+ years of professional work experience

• Ability to operate effectively in ambiguous, fast-paced environments

• Demonstrated ability to work in a team environment to advance a common goal

• Experience with agile ways of working and test-and-learn approaches

• Strong stakeholder management and executive communication skills

• Analytical mindset with ability to translate data into actionable insights

Preferred Experience and Skills:

• 3+ years of commercial experience, ideally in marketing/promotions, commercial operations or sales

• Consulting or client services experience

• Experience with digital, AI, or data-driven transformation preferred

Required Skills:

Adaptability, Adaptability, Agile Project Management, Commercialization, Corporate Productions, Data-Driven Decision Making, Developing Proposals, Employee Performance Evaluations, Environmental Scanning, Fast-Paced Environments, Feasibility Studies, Global Strategy, Global Strategy Development, Global Team Collaboration, Integrated Solutions, Market Research, Operating Models, Pharmaceutical Market, Portfolio Management, Project Management, Resource Allocation, Risk Management, Stakeholder Management, Strategic Management, Strategic Planning {+ 2 more}

Preferred Skills:

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US and Puerto Rico Residents Only:

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As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the bas