Spanish Bilingual Authorization Coordinator ZR_20573_JOB

This is a remote position.

Responsibilities:

• Completes accurate and timely insurance verification.
• Completes accurate and timely third party prior payer authorization requests, including ensuring all necessary data elements needed for an authorization (e.g., CPT codes, diagnosis codes) are available.
• Ensures services scheduled by outside providers have approved authorization as required by payer and procedure to prior service.
• Communicates with patients, insurers and other appropriate parties pertaining to insurance verification and authorization.
• Provides clear documents for clearance /authorization to proceed with office visits/procedures/surgeries
• Creates a positive patient experience by being polite, compassionate and professional.
• Provides cross-coverage and training when needed for other team members.
• Maintains productivity and quality performance expectations.
• Regular attendance is required to carry out the essential functions of the position.
• Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform within scope role specific functions.

• If time permits, assists with scheduling/rescheduling procedures and surgeries, answering questions about surgeries/procedures per office protocols, and tasking office staff if necessary
  

Requirements

• Bilingual (English and Spanish)