Manager, Creative Arts (Costume, Property, Drapery, Sign, and Fabrication)

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal is looking for a Manager of Arts to join our Property and Costume team in Universal City, California! In this role, you will be responsible for overseeing the day-to-day operations for one of the largest Costume, Property, Drapery, Sign & Staff Shops in the world, servicing Television, Feature Film, and all other forms of media production across the globe. These departments offer a full suite of production services including rentals, manufacturing, cage & office rentals, and other custom fabrication services. 

Serving both internal NBCU clients as well as 3rd party productions, you will be responsible for identifying opportunities to reduce cost, raise profit margins and optimize the client experience. You will be accountable for effective business administration, employee engagement, and client relations.

Job Description

What You’ll Do:

• Monitor material costs and labor
• Manage labor expenses and revenue streams; determine optimal shifts, workdays/hours, and overtime based on business volume
• Oversee office administration functions including customer onboarding, order processing, invoicing/billing, client deals/discounts, credit approvals, dispute resolution, vendor relations, out-of-state shipping, monthly accounting close, etc.
• Partner with internal Marketing and Sales teams to devise ongoing sales and advertising strategies aimed to improve market share, client mix, and overall brand awareness
• Measure and report rental inventory utilization; provide sound recommendations around asset acquisition, liquidation, and merchandising based on category, period, location, and other attributes
• Oversee asset processing: acquisition, cataloging, barcoding, inventorying, merchandising, decommissioning, and liquidation
• Review, document, and implement continual improvements to operational processes, systems, safety, and departmental policies
• Meet with customers to discuss new/continuing show budgets; identify current/future needs and find creative solutions
• Provide design/consulting services for various productions, on-lot events/seminars, high-profile community/government/industry engagements, and other internal events

Qualifications

Let’s Talk About You…

• Communicates with ease – You have a way with words; written and verbal
• Passion for Production – You understand and care about high-end content production and how our businesses fit into the overarching process 
• Analytical expert  – You create tools and processes quickly and accurately to provide job estimates for clients leveraging deep industry experience, historical trends, team expertise, and vendor relationships 
• Flawless executer – You get things done! Using strong business acumen, organizational and superior process/project management skills, you prioritize and execute numerous complex projects in parallel 
• Trendsetter  – You understand market shifts as demand changes and how to respond quickly with the right assets at the right time 
• Tech-savvy – You are an MS Office whiz and can take on new software with ease

What You Must Have:

• Bachelor’s degree in related field or equivalent professional experience
• 6+ years of experience in a business environment, solving complex operational problems with a proven track record of leadership
• Work experience in film production
• Proven skill in business administration, operational budgeting, and process improvement
• Experience in asset management and the ability to ensure maximum utiliza