Microsoft 365 & Azure Administrator

College: BRCC

Department: Information Technology

Sub department: 

Type of Appointment: Unclassified - Administrative/Staff

Salary: 

Duties and Responsibilities: Responsibilities include but are not limited to:

Exchange Online Administration

• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
• Troubleshot mail delivery issues and perform message trace and audits.
• Perform mailbox migrations and hybrid Exchange management (if applicable).

SharePoint Online Administration

• Administer SharePoint Online sites, document libraries, and user permissions.
• Support site owners with design, workflow, and content management.
• Monitor and maintain SharePoint storage quotas and compliance policies.
• Manage site collections, retention policies, and data loss prevention (DLP) settings.

Microsoft Teams Administration

• Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
Responsibilities include but are not limited to.
Exchange Online Administration
• Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
• Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
• Troubleshot mail delivery issues and perform message trace and audits.
• Perform mailbox migrations and hybrid Exchange management (if applicable).

SharePoint Online Administration

• Administer SharePoint Online sites, document libraries, and user permissions.
• Support site owners with design, workflow, and content management.
• Monitor and maintain SharePoint storage quotas and compliance policies.
• Manage site collections, retention policies, and data loss prevention (DLP) settings.

Microsoft Teams Administration

• Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
• Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint.
• Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.

Microsoft Intune (Endpoint Manager) Administration

• Configure and deploy mobile device management (MDM) and mobile application management (MAM) policies.
• Enroll and manage Windows, iOS, and Android devices using Intune.
• Deploy applications, security baselines, compliance policies, and Windows update rings.
• Monitor device compliance and remediate non-compliant devices.

Azure Administration

• Manage Azure Active Directory (AAD) users, groups, roles, and conditional access policies.
• Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable).
• Configure role-based access control (RBAC), Azure AD Connect, and synchronization tools.
• Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).

Windows Server Administration

• Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022).
• Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
• Monitor and ensure the health and performance of Windows servers.
• Perform server hardening and apply security best practices.
• Manage file and print services, shares, and access controls.
• Install, configure, and maintain virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, Nutanix AHV).
• Create, manage, and monitor virtual machines (VMs), templates, and snapshots.
• Ensure high availability, load balancing, and disaster recovery for virtual infrastructure.
• Monitor performance and capacity; optimize resources (CPU, memory, storage).
• Apply patches, upgrades, and firmware updates to hypervisor hosts.


General Responsibilities

• Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments.
• Implement and maintain security best practices and compliance configurations.
• Document procedures, configurations, and support materials.
• Provide technical support and guidance to users and other IT staff.
• Stay up to date with Microsoft roadmap, updates, and new feature releases.
• Participate in disaster recovery planning, testing, and execution.

5% Other duties as assigned

Required Education: Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

Required Experience: 3+ ye