Senior Product Designer

Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.

With presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.

Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 3,000 employees across 55 different countries.

Role and Responsibilities

As a Senior Product Designer, you are responsible for the user experience of one or several of the products in the Sinch portfolio, throughout the development cycle. Here at Sinch we are emphasizing a customer centric way of working with the aim to create first class products.

What you'll do at Sinch:

• Take part in product research and discoveries with customers and your product team, mapping and understanding of user journeys and technical limitations
• Drive the end-to-end design work for your product, research user needs, draw wireframes, flows, and prototypes, lead usability tests and follow up with customers
• Create UI designs based on the Sinch Design System and guidelines
• Work in a cross-functional product team together with product management, engineering, and design peers
• Be part of the design team and have weekly collaborations and syncs to align on the latest and greatest, participate in workshops, retrospectives, reviews and co-design sessions
• Mentor other Designers in your domain, and foster a close collaboration between your other teams
• Possibility for a lead role and take more responsibility in creating strategic visions for your product area together with leadership team

This position will be hybrid in Stockholm, or Malmö, where the team is based! We also offer the possibility of working remotely in Europe, and we have Designers in Antwerp (Belgium), Espoo (Finland).

Requirements

• Experience as a professional designer with solid understanding of the design process
• Experience working with cross-functional product teams
• Experience with tools like Figma, UserTesting, Amplitude, Jira or similar tools
• Fluent English writing and speaking
• User needs oriented

Big Plus!

You’ll stand out from the crowd if you have previous experience of:

• B2B products
• Technical products
• Improving design processes
• SMS products
• Mentoring designers

Benefits

Sinch is a global company composed of people from different countries and cultures. Our benefits adjust regionally to support employees and help them to thrive in every stage of life. We offer valuable benefits and resources, including health and life insurance, a flexible work environment, retirement savings plans, and more.

Our Hiring Process

In Sinch, we are committed to following a recruitment process that is fair, objective, consistent, and non-discriminatory. Our Talent Acquisition team, together with hiring managers and the rest of the interviewing team, persistently work towards identifying the candidates that best fit each open job, based on Sinch’ s hiring needs and candidates’ career expectations. We encourage applications from strong candidates with relevant professional backgrounds for this role. Not all applicants will meet all job requirements exactly! Even if you do not meet all job requirements, don't let that stop you from considering Sinch for the next step in your career. We are always open to candidates that could bring new ideas and perspectives to Sinch!