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Job Summary

Within the Data & Analytics Solutions division, the Strategic Initiatives & Partnerships team at HCSC has a history of providing innovative solutions/products that consistently beat the expectations and needs of our business customers. As we look to continue to grow and enhance our data and analytics offerings, we are in search of a Performance Metrics Analyst to join our team. This position will contribute to metrics design and will perform analysis of operational and other data for the Data & Analytics Solutions division. A part of the Data & Analytics Strategic Initiatives and Partnerships team, this role is key to successful evolution and elevation of the value story of Data & Analytics at HCSC.

Job Description/Key Responsibilities:

· Creating specifications for reports and analysis based on business needs and required or available data elements.

· Contributing to metrics design sessions and advising on KPI development.

· Measuring and monitoring performance against existing operational metrics

· Providing consultation to users and leading cross-functional teams to address business issues.

· Producing datasets and reports for analysis using reporting and dashboarding tools.

· Analyzing complex business problems and issues using data from internal and external sources to provide insight to decision-makers.

· Identifying and interpreting trends and patterns in datasets to locate influences.

· Collaborating across teams to deliver on expectations

Required Skills and Experience:

· Bachelor Degree OR 1 year experience in data analysis and information reporting

· Requires knowledge and experience in own function; still acquiring higher-level knowledge and skills

· Builds own knowledge of HCSC, business processes and customers

· Solves a range of problems

· Analyzes possible solutions using standard procedures

· Receives a moderate level of guidance and direction

 

Preferred Skills and Experience:

· Experience with dashboarding tools (Power BI, Tableau)

· Analytical thinking skills - approaches a problem by using a logical, systematic, sequential approach; makes a systematic comparison of two or more alternatives; notices discrepancies and inconsistencies in available information

· Strong communication skills – both written and verbal

· Strong collaboration skills - ability to work on teams and divvy up deliverables

· Bias to action – meets deadlines and delivers high quality work

· Project management skills – ability to define needs and then design, fine-tune, and make recommendation for solutions

· Proficiency in Microsoft applications, including Word, Excel, PowerPoint

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HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.