Training Manager

Job Posting Title:

Training Manager

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Hiring Department:

Facilities Services

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

You belong at The University of Texas at Austin, where you can help change the world at work while receiving competitive pay and great benefits!

What sets you apart when you join UT?

As a Longhorn, you’ll be working for a globally recognized university. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person who wants to know your work has meaning and impact, you’ll like becoming a member of the Facilities Services team at UT.

With Facilities Services, you’ll have opportunities to grow and learn. We believe that everyone has the potential to be a leader, and we offer comprehensive leadership training and development programs. We want to help you achieve your career goals, because our goal is for you to have a long and rewarding career with us.

What benefits do I receive with UT? The university offers an impressive benefits package including, but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation (8 hours/month), paid holidays (10+/year), sick time (8 hours/month), and longevity pay
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details on benefits, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

For more information, assistance with completing an application, or other questions about joining Facilities Services, FS-Recruitment at fs-recruiting@austin.utexas.edu 512-475-7097.

Purpose

To manage training, quality assurance, and process improvement programs in Custodial Services. Custodial Services is a large department with 385 members working day, evening and weekend shifts. Occasional travel will be required. Hiring decision contingent upon applicant clearing a security background check and receiving an acceptable driver's rating.

Responsibilities

• Organize and direct subordinate staff. Develop and communicate performance metrics. Attend meetings, internal and external to the university.
• Plan, coordinate, and evaluate training and be willing to teach a varied groups of employees. Assess training needs, develop, write, review, present and document various training, communications, and staff development programs for staff. Design and implement quality assurance training programs in collaboration with managers. Will occasionally be required to work varying shifts: day, evening, weekends and in excess of eight hours on occasion.
• Plan, coordinate, and direct quality assurance program designed to ensure cleaning services consistent with established standards. Interpret quality assurance philosophy to key personnel. Develop new approaches to solve problems identified during quality assurance activities. Keep management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Gather information to evaluate current work processes in order to determine the flow of work, time requirements, costs, and duration. Develop strategies and programs that improve the productivity and efficiency of department work processes. Facilitate employee teams to build cohesiveness and improve the overall results of the respective teams' tasks.
• Ensure maintenance of training records for the department. Edit and publish information such as (but not limited to) presentations, training schedules, trainer and classroom utilization, newsletters, handouts, reports, and operating procedures as required. Coordinate training with other University of Texas organizations and departments.
• Train instructors, inspectors, analysts, and s