Technology Business Consultant

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Technology Business Consultant works closely with colleagues at all levels, from senior business leaders to front line staff, and solves challenging and complex business problems across various functions with a broad exposure across U.S. Bank. Supports the assessment, design and delivery of enterprise-wide process improvement initiatives spanning multiple business lines/functions. Gathers and analyzes best practices within and outside U.S. Bank to establish benchmark data, leverage predictive analysis to formulate and test hypotheses, develop and communicate recommendations for projects and workstreams.
The Technology Business Consultant will serve as a strategy consultant with a responsibility to advise technology leadership on strategic decisions that impact current operations and long-term investment plans. This individual will collaborate with technology executives and enterprise leaders, including risk and finance partners to set the strategic direction, drive implementation, and measure results. This individual will also conduct market analysis to identify opportunities and industry benchmarks that inform decision-making processes, and promote a forward-looking, innovative mindset that helps shape the future of the organization. 

Responsibilities:
Serving as an advisor for the development and alignment of strategic plans
•    Collaborate with technology executives to define vision, mission, strategy, and goals, ensuring alignment with the overarching Bank strategy
•    Develop implementation roadmaps that prioritize initiatives and investments to achieve targeted outcomes within a defined timeframe
•    Partner with risk and finance leaders to ensure the strategic plan’s feasibility and viability
•    Conducting market research and analysis to understand the competitive landscape and generate meaningful and actionable insights
•    Maintain a pulse on emerging technologies; promoting those that help overcome a current challenge or achieve a competitive advantage
•    Develop analytical models that allow for performance benchmarking against customer expectations and industry competitors
•    Translate findings into implementable action plans that support business transformation and improve product delivery
Assisting with the practical implementation of recommended strategies
•    Drive strategic, cross-functional business transformation initiatives to deliver meaningful results, including defining target state, outlining program milestones, and managing risks
•    Oversee program and project governance processes to ensure alignment with organizational priorities
•    Monitor and report on program execution to ensure adherence and visibility to timelines, quality standards, and budgetary constraints

Basic Qualifications:
•    Bachelor’s degree or equivalent work experience as a strategy consultant
•    10+ years of related experience

Required Skills/Experience:
•    Experience with strategic planning and analysis
•    Proven track record of driving complex strategic initiatives and delivering measurable results
•    Exceptional analytical and problem-solving skills with the ability to gather and interpret data, assess problems, and structure solutions
•    Exceptional verbal and written presentation and communication skills
•    Exceptional leadership skills with the ability to motivate and inspire cross-functional teams and influence without authority
•    Ability to multitask, prioritize effectively, manage competing priorities, and work through ambiguity
•    Strong intellectual curiosity and demonstrated ability to learn new content

Preferred Skills/Experience:
•    Previous project management or process improvement experience preferred
•    Previous banking or financial services experience preferred
•    Business Architecture, Lean Management, and Microsoft Power Apps experience preferred
•    MBA preferred 

Hybrid/flexible schedule:
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
 

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