Technical Salesforce Business Analyst

About The Lisinski Law Firm

Firm Mission Statement

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.

About the role

Are you a passionate, innovative, and highly skilled Business Analyst ready to make a real impact? We're seeking a motivated Technical Salesforce Business Analyst to be the bridge between business needs and cutting-edge technical solutions within our Salesforce ecosystem. If you're eager to drive successful implementations, optimize processes, and contribute to a mission that truly changes lives, this is the opportunity for you!

What you'll do

● Collaborate with stakeholders to gather and translate business requirements into actionable Salesforce solutions.

● Translate business requirements provided by Project Managers and Stakeholders into detailed Salesforce Technical Administrator and Development User Stories. This will facilitate a seamless transition, enabling the Salesforce Development team to effectively assess, plan, and implement solutions.

● Analyze and optimize existing business processes leveraging Salesforce capabilities.

● Partner with developers, administrators, and technical teams during design, configuration, and deployment phases.

● Create clear, comprehensive documentation—including process flows, use cases, and technical specs.

● Engage in all phases of the development lifecycle—from requirements and design to testing and deployment.

● Provide end-user training, support, and guidance to maximize Salesforce adoption and efficiency.

● Assist with User Acceptance Testing (UAT) and continuous improvement initiatives.

● Stay current with Salesforce releases and industry best practices to ensure our solutions remain innovative and effective

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Computer Science, or a related field

• Proven track record as a Business Analyst with end-to-end Salesforce or cloud implementation experience.

• Transform business requirements from Project Managers and Stakeholders into detailed Salesforce Technical Administrator and Development User Stories/Proven experience translating PM Requirements into Admin/Dev Tickets for Salesforce (Litify/SF) 

• The role requires strong collaboration with cross-functional teams, proactive stakeholder management, and proficiency with process tools to facilitate clear

• Communication, accurate scope definition, and efficient delivery.

• Deep understanding of the entire software development lifecycle—from requirements gathering to post-implementation support.

• Strong expertise in Agile/Scrum methodologies. -Skilled in translating business needs into detailed process flows, functional specifications, and technical documentation.

• Excellent analytical, problem-solving, and communication skills—able to liaise effectively with both technical teams and non-technical stakeholders.

• Data modeling proficiency and a solid grasp of database concepts.

•  Salesforce certifications are a plus, especially:

○ Salesforce System Administrator (Required)

○ Salesforce Business Analyst (Preferred)

○ Additional Salesforce certifications (Plus)

• Experience with Apex, Visualforce, Lightning Components, and Salesforce integration

Physical Demands & Work Environment

The physical demands and work environment described here are representative of th