Senior Product Manager, Construction Technology

Overview

About Suffolk

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

 

Suffolk – America’s Contractor – is a national company with more than $8 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here. 

 

Role Summary

As a Senior Product Manager on the Construction Technology team, you will play a crucial role in leading the delivery and continuous improvement of our construction applications portfolio.  You will lead the performance and adoption of a portfolio of construction technology applications, ensuring that solutions create business value for colleagues, partnering with the IT Digital Product Owner to align with enterprise architecture, standards, and strategy. You will serve as an operational product owner and voice of the customer, driving adoption, satisfaction, and process improvement. Your ability to provide leadership across multiple solutions while balancing business priorities, resources and stakeholder expectations will be key to delivering domain-wide business value realization.  This role is highly cross-functional and customer-centric, requiring the acumen to translate the voice of the customer into business and technical requirements to ensure high quality products bolster Suffolks’ industry-shaping approach to construction project delivery.   

Responsibilities

• Translate vision into action and contribute to our strategy for the Operations Technology application portfolio, collaborating with operations domain stakeholders (e.g., Estimating, Preconstruction, Planning, Safety and Digital Delivery) to identify end-user pain points, map product white spaces and deploy a joint IT-Operations governance framework to manage application portfolio health.   

• Define the roadmap and implement an aligned strategy for the application portfolio within a specified business domain(s).  

• Collaborate closely with the IT Digital Product Owner to jointly prioritize the product backlog, drive stakeholder engagement, and deliver product outcomes aligned with business strategies and operational needs. 

• Serve as the domain solutions expert, bridging business needs with technology capabilities for applications already in the portfolio. Develop clear understanding of the product landscape to enable the identification and evaluation of prospective products that complement or provide enhanced capabilities to serve the customers’ long-term needs and company technology vision.  

• Strengthen operational engagement by partnering directly with operations leaders and end-users, conducting field interviews, mapping workflows, and piloting solutions to address real operational pain points. 

• Manage the end-to-end product life