Senior Payment Specialist with French

Seniority Level:

#DreamBig

Senior Payment Specialist with French

Be the process owner of all incoming payment requests from customers and internal business partners / stakeholders via e-mail/cases/other channels within the French market.

What will you be doing: 

• Own the end-to-end process of payments (Bonus, CAPEX, OPEX), from first contact to final resolution & communication back to the customer (Phone, email, cases, and other channels)
• Delegate and follow-up the customer request resolutions with all internal stakeholders: CXC Team, Sales Team, Finance Department, Invoicing Team, Pricing Team, Master Data Team, Bonus Management, etc.
• Ensure all requests are treated within the pre-determined Service Level Agreement parameters.
• Activate and deactivate contracts in the Contract Management platform
• Control volume declared by customers
• Handle volume request and follow with internal stakeholders for processing and payment
• Follow up automation of CAPEX & OPEX payment process and support if needed

What you'll bring:  

• Fluency in French and English
• Able to work on own initiative and prioritize work load efficiently
• Advanced knowledge of our business/FMCG operations, or related fields
• Able to coordinate different tasks at the same time
• Problem solving experience and leading the resolution of the issue
• Customer facing experience
• MS Office – Word, Excel, Power point, Outlook, Macro´s
• SAP or other ERP application experience is beneficial

We also offer great Benefit & Perks package!

• Benefits for you and your family to help your physical and mental health  
• Competitive parental leave and pension contributions (2,5%)
• 25 days holidays per year 
• Employee benefits to help your physical and mental health and overall wellbeing (Accident, Health and Luggage insurance, discounted services like HP Market, Multisport Card, GS Pharmaceuticals, etc.) 
• A beer allowance to enjoy our brands 
• Meal vouchers
• Employee networks to support diversity and inclusion
• Local Bonus
• 26 weeks paid leave for primary caregivers 
• “Return to work” program

We are building a team that’s more supportive, more inclusive and more collaborative. A team that’s diverse in background, skills and experience.

So if you dream big but are concerned you’re not a perfect fit against the job description, we’d still encourage you to apply. You may just the right candidate to help us create a future with more cheers.

As the leading global brewer, we are committed to bringing people together for a better – and more equal – world. A more equal world starts when everyone can thrive. At AB InBev we value the diversity of cultures, perspectives, skills and experiences within our workforce, and we strongly encourage women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

#Ownership