IT Vendor Management Sr. Director

Overview

We are seeking a dynamic and experienced leader who thrives in complex, cross-functional environments and is passionate about driving value, compliance, and transformation across our global vendor landscape.

The Vendor Management Sr. Director leads a global organization responsible for managing PepsiCo's relationships with a wide portfolio of external partners, including technology vendors (software, platforms, implementation), managed service providers, and consulting firms. This leader is a key driver of our digital transformation agenda, evolving the vendor management function from traditional oversight to a strategic partner management capability.

 

In close collaboration with leaders in Global Procurement, Finance, and Technology, the role establishes and oversees a holistic governance framework for strategic partners to align on shared goals based on PepsiCo’s tech strategy, drive productivity and supplier-driven innovation, and ensure operational excellence.

 

The Senior Director provides oversight for key functions including Vendor Strategy & Relationship Management, Vendor Governance & Performance Management, Strategic Sourcing programs, Software Asset Management (SAM), management of external labor, and governance of supplier management systems. The team leverages these platforms to provide real-time, actionable insights that mitigate risk, ensure compliance, and enable data-driven, strategic decision-making.

 

This is a highly visible leadership role that requires strong collaboration with senior S&T (Strategy & Transformation) and business leadership to maximize the value of PepsiCo's third-party partnerships and investments.

Responsibilities

Vendor & Relationship Management:

• Establish and manage a holistic governance framework for strategic vendors to support PepsiCo’s transformation strategy, drive productivity and innovation, and enhance operational excellence.
• Forge deep partnerships with key vendors to co-innovate new capabilities.Engage senior leaders to ensure vendor strategies align with PepsiCo objectives.
• Orchestrate strategic executive engagements (EBCs, Top-to-Tops) with key vendor partners.
• Report on performance, value, and risk.

Cross-functional Governance & Vendor Performance Management:

• Oversee and mature the Vendor Management function, fostering a proactive, data-driven approach to manage vendor performance, mitigate risk, and ensure compliance.
• Lead Contract Governance Committees (CGCs) with Procurement, Finance, Technology Leadership and others to ensure aligned decision-making on vendor initiatives and to improve adherence to contractual obligations.
• Deploy and manage performance management systems and integrated scorecards that leverage real-time analytics to monitor vendor KPIs; identifying and actioning supplier credits where applicable.

Value-Driven Strategic Sourcing programs:

• Lead the development and execution of sourcing strategies for key categories, including technology and managed services, to optimize the vendor landscape in support of PepsiCo’s transformation strategy.
• In collaboration with procurement, drive the commercial strategy for major S&T contracts and transformation programs, including outsourcing and outcome-based managed services.
• Develop and standardize best practices for sourcing projects by creating and implementing program management and transition playbooks.

Software Asset Management (SAM):

• Partner with Finance, Procurement, and Technology service owners to identify and track cost-saving opportunities, leveraging data from VM tools to drive productivity and inform strategic investment decisions.
• Oversee audit management to ensure compliance, mitigate financial exposure, and resolve audit findings
• Define and execute the SAM system implementation plan to improve visibility into license positions, provide insights into consumption, and inform commercial negotiations for renewals and true-ups.

Management of external labor:

• Develop and implement cost management initiatives and playbooks to drive external labor productivity.
• Activate and manage flexible resourcing models to align vendor resources with fluctuating business demand.

Governance of supplier management systems:

• Govern supplier management software products, ensuring system effectiveness and actionable insights.
• Lead system-revamp initiatives to standardize processes and improve visibility over the external workforce.
• Implement system dashboards to manage productivity initiatives, audit risks, and true-up exposure.