Medical Case Manager Chronic Care

The UNM Medical Group, Inc. is seeking an Full-time Medical Case Manager Chronic Care to work in our Truman Health Services Team. This candidate must be an excellent communicator with a desire to be part of a great team!

Minimum $52,915 - Midpoint $66,185*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE.

Summary

Under indirect supervision, provides a full range of medical and supportive case management services to patients and their families in order to improve quality of life and maintain the highest possible ability to function within the community. Functions as a member of and facilitator for the patient’s care team to ensure comprehensive coordination of medical and psychosocial services.

Minimum Job Requirements of a Medical Case Manager Chronic Care:

• High School Diploma or GED plus 4 years of experience working with HIV diagnosed populations, chronic illness populations, or underserved populations.
• Associates and/or Community Health Worker Certification and/or Bachelor’s degree from an accredited college or university plus 2 years of experience working with HIV diagnosed populations, chronic illness populations, or underserved populations.

• Bachelors of Social Work (BSW) or Masters of Social Work (MSW).

Verification of education and licensure will be required if selected for hire.

About Truman Health Services:

• Compassionate & Evidence-Based Treatments: Join an interdisciplinary team that provides patient centered medical care for HIV and gender-affirming primary care. We also provide consult services for Hep-C and PrEP and strive to ensure the highest standards in health care.
• Holistic & Integrated Approach: Be part of an organization that takes a comprehensive approach, addressing patients' medical, social, and mental health needs with a commitment to their overall well-being.
• Inclusive & Impactful: With locations in both Albuquerque and Roswell, NM, contribute to a dynamic, LGBTQIA+ affirming environment where you can make a real difference in the lives of New Mexicans.

UNM Medical Group, Inc. welcomes people with lived experience to apply.

Priority will be provided to candidates who are:

• Experienced providing Community Health Worker services to medically and socially complex populations.

• Experienced providing social support services to people living with HIV/AIDS.

• Experienced working with the LGBTQ+ community.

• Experienced working in a community based multi-disciplinary setting.

• Bilingual English/Spanish.

Duties and Responsibilities of a Medical Case Manager Chronic Care:

1. Serves as liaison, manager and/or advocate for services, placements, referrals and ensures coordination of care, treatment and support within UNMHSC as well as community agencies, such as hospitals, nursing homes, hospices and rehabilitation facilities.
2. Assists clients in developing goals and areas of need, and when required, assists in developing treatment plans which are assessed regularly; conducts medication and mental status assessment and determines required level and frequency of services.
3. Assesses patients, evaluates effectiveness of care plan and progress made by client, participates in patient treatment planning, and case review with patient care providers, when applicable.
4. Coordinates and monitors services, including comprehensive tracking of client activities in relation to care plan.
5. Identifies and provides emergency crisis services as necessary and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
6. Conducts home, hospital, nursing home and other facility visits to ensure appropriate care coordination and positive patient outcomes.
7. Ensures timely and accurate enrollment and r