Job Description

The team you’ll be joining 

Vivint is a fully integrated smart home and security company that delivers a wide range of products designed to give you comfort and peace of mind. These products connect to the Vivint hub, a central touchscreen display that manages these connected devices. You will be joining our hubs & displays squad. The purpose of this squad is to support other teams and products by designing hub experiences to be used by millions of customers. Your areas of ownership include: 

• Collaborating on hub and display strategy with your product squad 

• Vivint Design System for hubs and displays.  

• Information Architecture for hubs and displays 

• Frameworks, systems & patterns for how other smart home devices will be represented on hubs and displays 

• Unique experiences for hubs and displays 

Top responsibilities 

• Leading discovery in identifying which problems to solve. A successful senior designer will uncover where we can provide the most value to our customers by quantifying and making cases for which problems if solved, would provide the user and the business with the most value.  

• Going wide on ideation and narrowing to validated solutions via testing and iteration. After identifying which problems to solve, a successful senior designer will ideate, validate, and iterate quickly... narrowing on highly effective and proven solutions via robust testing. 

• Collaborating and communicating with your extended product development team. A senior designer collaborates and communicates effectively with team members in engineering, product, and QA to define, design, build, test, deploy, and maintain products that balance user value, business value and technical feasibility. 

• Advocating for the user by using data, industry best practices, and your own expertise to enhance the Hub and Display experience. As a senior designer, you will ground your insights and concepts with real-world data and experience to provide user value that is competitive within the product landscape. 

• Designing with the consideration of technical feasibility and product constraints. A senior designer will have a deep understanding of platform and device requirements such as form factors, screen resolutions, pixel density, aspect ratios, interaction needs, cross-functional dependencies and timelines and is able to make the right tradeoff decisions given the product constraints and requirements. 

Additional responsibilities include

• Contributing to and maintaining the Vivint Design Library. 

• Managing an asset library. 

• Designing for accessibility needs. 

• Surfacing issues proactively that could impact timelines or user experience. 

• Design compelling experiences that will excite everyone who comes in contact with them. 

• Being extremely detail-oriented using the design library appropriately and delivering polished design experiences. 

• Organizing, labeling, and structuring content in a way that is understandable for users/players to allow them to find and move through, and comprehend the information you’re sharing. 

• Mentoring more junior designers on your team. 

• Prototyping and testing early and often. 

• Designing and moderating your own research initiatives throughout the discovery and design process with the support of the Research and Insights team. 

• Defining success metrics to test your experiences against... both in the design phase as well as in production. 

• Following up on launched products/experiences to determine if your product success metrics are being hit. 

• Being accountable and highly communicative with your team. 

Previous experience / qualifications 

• Proven ability to partner with Product and Engineering leaders & peers to deliver great experiences. 

• Well-versed in a broad range of design methodologies 

• An outstanding portfolio demonstrating the successful delivery of innovative interface design solutions for embedded interfaces, mobile and hardware interfaces. 

• Experience presenting and rationalizing UX design strategy and decisions to diverse audiences using these opportunities to advocate for users, share knowledge and demonstrate design thinking in action. 

• Portfolio that clearly shows your ability to design pleasant and valuable end-to-end experiences. 

• Experience with product discovery and research 

• Excellent visual design skills and attention to detail  

• Proven experience at all stages of the design process - making w