Product Manager - Data Platform - Data Integration

Summary

At Guidewire we are proud to be able to support our customers’ mission to help protect the world’s most important investments. All of us benefit from having insurance to protect our homes, businesses, and other assets. Our customers are focused on being able to provide help when people need it the most, whether it is due to a natural catastrophe or an accident. Our mission is to be the platform that allows P&C insurers to provide the products and services that their customers need in order to recover from some of life’s most challenging events.

Since the beginning of Guidewire, we have been focused on this goal, and we have stayed focused on our customers’ success. A key part of the next chapter for Guidewire and our customers is being able to increase agility in a time of rapidly changing risks, and the insight from analytics is crucial in that effort. Guidewire’s Data Platform team is responsible for building an integrated, scalable, secure, and robust data transformation and integration services, to help both our internal development teams and our customers leverage, transform, and enrich data easily to gain analytics driven insights. In this role, you will be responsible for the infrastructure and data flows enabling various data applications to integrate seamlessly with the data in the platform.

Starting with working with customers and our internal teams, you will identify opportunities to enhance various data pipeline capabilities enabling data stakeholders to deliver business insights that have a meaningful impact on our customers overall success as measured through KPIs like retention, quote conversion rate, business cycle times, and customer and agent satisfaction. You will define requirements and then work with the engineering teams to deliver new data pipeline integration features and functionality for business insights and analytics application integration.

Most importantly, you will excel in an organization that truly lives our value of Integrity, Rationality, and Collegiality on a daily basis.

Job Description

What you will do

• Lead one or more engineering teams through the ideation, technical development, and launch of data integration infrastructure and our internal business intelligence solutions

• Drive feature level design sessions and product development with engineers, architects & UX

• Establish shared vision across the company by building consensus on priorities leading to product execution

• Define and analyze metrics that inform the success of products

• Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm

• You will work with your manager and peers to ensure alignment of your team's work with larger organizational product roadmap across platform, applications, and analytics

• Gather and define the requirements that will be used to research and innovate how data can be delivered, stored and integrated for downstream applications 

• Be the expert who can help customers, QA, support, sales, and other groups with questions about our data flow, integration architecture, solution content, and products

• Manage dependencies across different teams and ensure features are delivered on time

• Triage, prioritize and respond to customer issues and escalations 

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

What we are looking for in this role

• 2+ years product management experience

• Experience with cloud native data transport, data store, data warehousing, and business intelligence technologies

• This role requires conceptual understanding and knowledge of micro services, distributed systems, AWS (Amazon Web Services), Big Data ecosystem

• Cloud native software delivery experience

• Ability to manage complex initiatives with limited supervision

• You are driven, focused, and quick to take ownership of your work

• Adaptable, resilient, and able to thrive in ambiguity

• You should feel comfortable with data ingestion, cataloging, integration, and enrichment concepts and techniques and be able to understand how data relates to end user analytics requirements and applications

• Experience with Thoughspot, a plus