Systems Analyst, Remote IT Operations

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

Job Description

The Systems Analyst, Remote IT Operations will play a key role in supporting the IT services that keep our live events and remote operations running smoothly. This position blends technical expertise with operational excellence—ensuring our teams are equipped with reliable, secure, and scalable technology, wherever the work takes them.

Responsibilities

• Deliver IT support for remote operations, including laptops, desktops, mobile devices, and network services.
• Manage inventory, installation, and configuration of remote infrastructure kits.
• Maintain documentation and updates for LAN/WAN connectivity supporting NBCU remotes.
• Track equipment and scheduling through the remote operations calendar.
• Partner closely with Broadcast Engineering, Digital, and Corporate Security to support convergence of broadcast and IT technologies.
• Oversee coordination with external hardware, software, and communication vendors.
• Identify and implement new technology initiatives to enhance operational efficiency and performance.
• Support procurement and lifecycle management of IT equipment for remote operations.
• Travel to remote sites to provide IT support during high-profile events.
• Contribute to additional projects and assignments as required.

Qualifications

Qualifications/ Requirements:

• Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent training/experience.
• 2+ years of experience supporting IT operations in remote or live event environments.
• Strong knowledge of network infrastructure systems and sub-systems (routers, switches, LAN/WAN).
• Demonstrated project management skills with the ability to manage multiple priorities under tight deadlines.
• Excellent written and verbal communication skills, with proven ability to collaborate across teams and vendors.
• Strong analytical, organizational, and time management skills.
• Familiarity with emerging technologies and IT/broadcast convergence.
• Ability to effectively influence, energize, and coach others.
• Willingness to work overtime, weekends, and non-traditional hours as needed.
• Ability to travel extensively in support of remote events.

Eligibility Requirements:

• Must be willing to work overtime and/or on weekends when needed at location
• Must be willing to travel when needed
• Must have unrestricted work authorization to work in the United States 

This position is eligible for company sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $70,000 - $90,000 (hourly rate)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to