EXP Maintenance Supervisor

Position Summary

The Working Maintenance Supervisor is responsible for the overall leadership, coordination, and performance of the maintenance department and the physical plant at the community. This position supervises maintenance technicians and janitorial staff, directs daily maintenance operations, oversees preventive maintenance programs, coordinates vendor services, and ensures that the property is maintained in a safe, efficient, and professional manner.

The Working Maintenance Supervisor establishes maintenance priorities, assigns work, monitors completion of maintenance activities, and ensures that building systems and equipment are properly maintained.

This position functions as a working supervisor, combining departmental leadership with hands-on maintenance support when operationally necessary. While the position may regularly assist staff with maintenance tasks, the primary responsibility is directing, coordinating, and supervising maintenance operations, personnel, and contractors for the community.

Essential Duties and Responsibilities

Department Leadership and Staff Supervision

• Directly supervises maintenance technicians and janitorial staff (typically 4–5 employees).
• Plans, assigns, prioritizes, and reviews daily work performed by maintenance and janitorial staff.
• Establishes maintenance schedules and ensures timely completion of preventive maintenance and work orders.
• Trains, mentors, and evaluates maintenance and janitorial personnel.
• Conducts performance reviews and provides coaching, guidance, and disciplinary action when necessary.
• Participates in recruitment, hiring, and termination decisions for maintenance personnel consistent with community budget and company policies.
• Ensures staff follow company policies, safety procedures, and operational standards.

Working Maintenance Supervisor

• Oversees the operation, maintenance, and repair of the building’s physical plant including HVAC systems, electrical systems, plumbing, mechanical equipment, structural components, lighting, and other building infrastructure.
• Develops, implements, and monitors preventive maintenance programs for building equipment and systems.
• Monitors maintenance work orders and preventive maintenance schedules using property management or maintenance tracking software.
• Ensures maintenance requests are properly prioritized and completed in a timely manner.
• Maintains appropriate inventory levels for maintenance tools, equipment, and supplies.

Vendor and Contractor Coordination

• Coordinates and supervises outside contractors and service providers performing maintenance, repair, and improvement projects.
• Monitors contractor performance to ensure compliance with scope of work, safety standards, and community expectations.
• Assists management with evaluating vendor proposals and recommending service providers.

Property Inspections and Facility Oversight

• Conducts routine inspections of building systems, mechanical equipment, common areas, and property grounds.
• Identifies maintenance needs and recommends corrective actions or improvements.
• Ensures the property maintains a safe, secure, and clean environment for residents, staff, and visitors.

Administrative and Management Support