Account Sales Supervisor

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, “I can’t live without them.”

Our SpartanNash family of Associates is 17,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash’s People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company? Apply now!

Location:

360 Hoffman Court - St Cloud, Minnesota 56303

Job Description:

Position Summary:

This role is responsible to provide direction and guidance to the Account Sales Specialist team and act as a liaison between Account Sales Managers, Category Managers and Merchandisers for current and new potential customers. Oversee the team in execution of outbound sales and promotional opportunities.

 

Here's what you’ll do: 

• Supervise the Account Sales Specialists team and ensure execution of day-to-day responsibilities and tasks

• Monitor sales communications to new and potential customers to establish new business for customizes and specialized category opportunities, communicate upcoming promotional/seasonal programs

• Capitalize on analytical insights (e.g. historical, etc.) completed by Sales Ops team to drive and execute identified sales opportunities

• Plan and execute distribution of targeted communications and resources for new and existing customers

• Proactive outbound sales calls to current and new potential customers aligns to a specific region to enhance sales of "at risk" items are warehouse, prioritizing larger customers first

• Build in-depth knowledge of latest sales menu cascaded from Account Sales Managers to successfully convert large numbers of outbound sales calls into customer sales/orders/leads

• Closely collaborate with Account Sales Managers in growing share of wallet, sales revenue with emphasis on "fresh" categories within customer accounts

• Audit market intelligence on industry trends, market activities and competitor actions to activate with customers and share back with Sales Ops, who will use the information to generate analytical insights for identifying additional sales opportunities

• Coach Account Sales Managers and Field Merchandisers to father customer feedback and identify additional sales opportunities (e.g., void/gap analysis)

• Additional responsibilities may be assigned as needed

 

Here’s what you’ll need: 

• Bachelor's Degree preferred in Sales, Business Administration or related area or equivalent combination of education and experience

• Five years' experience in Sales, Business Administration or related area

• Experience in a grocery, retail or wholesale environment preferred. 

• Strong written and verbal communication skills

• Strong customer service, organizational and problem-solving skills to effectively work with vendors and customers

• Strong project management and negotiation skills to balance deadline requests

• Advanced proficiency in sales software and in Microsoft Office (i.e. Salesforce, Microsoft Word, Excel, PowerPoint, etc.)

• Must have attention to detail and effective planning, organization, prioritization and project/time management skills to meet deadline driven timelines

• Ability to work collaboratively with internal Associates, including management, and external customers

• General knowl