Senior Technical Sales Engineer

About Stem
Stem (NYSE: STEM) is a global leader in AI-enabled software and services that enable its customers to plan, deploy, and operate clean energy assets. The company offers a complete set of solutions that transform how solar and energy storage projects are developed, built, and operated, including an integrated suite of software and edge products, and full lifecycle services from a team of leading experts. More than 16,000 global customers rely on Stem to maximize the value of their clean energy projects and portfolios. Learn more at http://www.stem.com.

Stem’s culture embodies diversity & inclusion beyond the traditional facets of gender, ethnicity, age, disabilities, and sexual orientation to include experience, personality, communication, workstyles, and more. At our core, Stem is at the momentous intersection of clean energy and software technology where diverse ideas, experiences, and professional skills converge to make the inclusive culture we have today. Together, we are turning old school thoughts about software and energy into progressive, collaborative, and innovative solutions. By joining our team, you will be collaborating with data scientists, energy experts, skilled salespeople, thought-leading executives and more from a range of backgrounds. This intersection of ideas, beliefs, and skills is what makes us unique enough to lead the world’s largest network of digitally connected energy storage systems.

What we are looking for:

As a Senior Technical Sales Engineer at Stem you will serve as the primary technical contact for the customer and internal Sales representative. You will bring years of solar, storage, or utility industry experience to our team to guide our customers and Sales team to:

• Understand project requirements, scope, and division of responsibility
• Review estimates and write technical proposals (for projects or portfolios)
• Coordinate with Engineering to ensure timely and accurate solution delivery
• Through the entire process, from initial inquiry to Engineering hand-off, you will act as the technical customer liaison. This role will support both PV and Storage projects across the Utility (LGIA) and Commercial and Industrial (C&I) customers. If you enjoy customer interaction, are technically minded, and have a strong instrumentation and controls (I&C) or renewable energy operations background this could be the ideal role for you.

Responsibilities:

• Support the Sales team in all technical aspects attending customer meetings as needed
• Appropriately respond to and manage all tasks (referred to as TSRs) assigned to you inside internal platforms keeping the internal Sales team informed on status and estimated delivery at a regular interval
• Elicit project requirements by interfacing with customers, understanding design documentation including single-line drawings (SLDs), site layouts, Power Purchase Agreements (PPAs), Interconnect Agreements (IAs), and reactive power / load flow studies
• Interface with Engineering to ensure the solution meets the customer requirements
• For C&I projects, review estimates written by the Sales team to ensure accurate equipment selection and fully scoped professional services are included for Engineering
• For LGIA projects and Portfolio Aggregations, write technical customer facing proposals with a clear scope of work prior to PO acceptance
• Schedule and host project hand-off meetings with internal teams responsible for scope execution including Engineering and Product Management as applicable
• Maintain awareness of changing customer deadlines and interface with Project Management to ensure expectations are exceeded
• Build strong, lasting customer relationships, and advocate internally for accurate on-time solution delivery
• Identify gaps and interface with Engineering, Product Management, and the customer to drive resolution
• Help to define and refine internal processes
• Identify new product opportunities and bring them to the Product Management department for complete scoping
• Write and publish application notes and white papers
• Stay aware of industry trends and share information with the Stem teams
• Attend industry trade shows and events
• Other duties as assigned

Qualifications:

We are looking for a driven, self-motivated individual who relentlessly identifies and fills gaps by utilizing their technical background to produce customer-centric results. The successful candidate will possess the following qualifications:

• Prefer Bachelor of Science in Electrical Engineering or other applicable technical degree (candidates with technical renewables-fo