Business Systems Analyst

Business Systems Analyst


Business Systems Analyst

Who are we?
Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision.

As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us.

See how you can make a difference with the support of strong leadership and a team environment.

See Everything, Be Anything

What are we looking for?
The Business Systems Analyst is responsible for eliciting, documenting and managing functional and technical requirements for Technology portfolio projects. They will act as the primary liaison between business users and the IT project teams to manage user expectations, project scope and changes to requirements. The BSA will use their understanding of business operations, functions, IT services and capabilities, combined with a solid understanding and connection to the business to ensure that internal and external customers receive the expected business value using tools, processes and quantifiable measures. This role will report to the Director, Planning & Program Delivery.

Where you will have an impact
Lead development of functional & technical requirements and design documentation during project discovery and/or execution
Act as a primary SME liaison between business users and IT project teams; work closely with project manager, architects, developers, test team, business users and applicable outside entities (vendors and others)
Manage user expectations and requirements scope
Lead requirements elicitation and definition
Lead fit/gap analysis of functional & technical requirements
Facilitate functional & technical requirements walkthroughs and respond to ambiguities
Lead functional & technical documentation design (use cases, functional specifications, reports, screen prototypes), develop user guides, reference manuals, and training artifacts as appropriate
Actively participate in change management activities
Work with project manager to ensure compliance to System Development Life Cycle (SDLC)
Provide estimates for BSA work efforts on new projects and on-going forecasting
Perform other duties as assigned or required

What’s necessary to do the job?
Bachelor’s Degree in Computer Science, Information Systems, Business Administration or other related field
5+ years business systems analysis experience or comparable experience
Minimum 3 years of analytical experience
3 years of experience documenting business processes, including creating flow charts and process diagrams in Microsoft Visio (or similar software)
Firm understanding of both Waterfall and Agile project management methodologies
Healthcare or insurance industry experience preferred


HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be always protected. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Health is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
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