Business Analyst

Special Instructions to Applicants: All interested applicants should attach a resume and cover letter in the Supporting Documents section of the application, preferably in PDF format to avoid any formatting issues.

About Rice

Boasting a 300-acre, tree-lined campus in Houston, Texas, Rice University is ranked among the nation’s top 20 universities by U.S. News & World Report. Rice has a 6-to-1 undergraduate student-to-faculty ratio and a residential college system, which supports students intellectually, emotionally, and culturally through social events, intramural sports, student plays, lecture series, courses, and student government. Developing close-knit, diverse college communities is a strong campus tradition, which is why Rice is highly ranked for best quality of life and best value among private universities.

Rice is also a wonderful place to work. Rice faculty, staff, and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rice’s culture. They come through in the way we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name — RICE — Responsibility, Integrity, Community, and Excellence.

Technology Solutions & Services (TS&S)

TS&S provides excellent constituent service, acting as a strategic partner to advance Rice University’s priorities and mission of “pathbreaking research, unsurpassed teaching, and contribution to the betterment of our world.” We fuel innovation at speed across the university by building a culture of trust, using an effective operating model, driving seamless experiences, and providing core IT capabilities. TS&S is service-oriented and team-enabling. We seek applicants who will contribute to our mission.

Trust Building and Stakeholder Engagement – Foster trust across the campus by being transparent, reliable, consistent, and solution-oriented in communication and execution. Ensure clear, consistent, and timely communication with all constituents, maintaining a service-oriented mindset and addressing challenges with integrity.

Collaboration and Cross-functional Commitment – Work effectively with colleagues across teams, departments, and roles to support shared goals and a positive work environment. Communicate clearly and professionally with team members throughout TS&S and across the campus to ensure smooth coordination of tasks and projects. Build and maintain positive relationships by being approachable, reliable, and responsive. Proactively share relevant information and follow up to ensure alignment and efficiency in team efforts.

Agility and Responsiveness – Adapt quickly to evolving needs, technologies, and priorities, ensuring efficiency and relevance. Identify potential challenges in advance and take proactive steps to minimize disruption to end users. Approach unexpected changes with a problem-solving mindset, balancing speed with thoughtful engagement. Prioritize user experience by delivering seamless, timely, and effective support and solutions. Maintain a culture of continuous learning—asking questions from a place of curiosity and possibility to enhance agility and service outcomes.

Operational Excellence and Continuous Improvement – Maintain a culture of continuous improvement in all IT operations to ensure efficient and effective service delivery. Regularly assess and optimize processes, systems, and technologies to enhance performance, scalability, and user satisfaction.

Position Summary

The Project Management Office (PMO), a division of the Office of Technology Solutions & Services, is seeking a Business Analyst who plays a key role in enabling informed decision-making, strategic alignment, and operational efficiency for IT projects at Rice University. This position supports a structured and transparent project intake and prioritization process, working closely with university departments, governance committees, and IT teams to evaluate project proposals, assess resource needs, and align initiatives with institutional goals.

The Business Analyst helps define project scope, gather and analyze requirements, build business cases, and facilitate cross-functional collaboration to ensure the successful intake, prioritization, and scheduling of IT projects.

The ideal candidate is a strategic thinker with strong analytical skills and a deep understanding of how technology supports institutional goals. They are detail-oriented and organized, capable of defining complex workflows and documentation with precision. An excellent communicator, they can translate business and technical concepts for diverse audiences and foster collaboration across departments. They bring a data-driven mind