Manager, Hotel/Travel Agency Commission Collection Strategy

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

 

Manager, Hotel / Travel Agency Commission Collection Strategy (Remote)
Full time, United States, Canada, United Kingdom, Spain, Netherlands
 

 

In this role, you will drive the global commission collection strategy. This includes working with internal stakeholders to optimize our hotel commission collection process. You will manage all third-party relationships related to hotel commissions, defining and reporting on key metrics and interacting with hotel partners. 

 

The optimal candidate has travel/hotel experience and is comfortable getting into the weeds with data. They have a strong background in analytics with a keen eye for revenue generation. 

 

As a Manager, Hotel / Travel Agency Commission Collection Strategy, you will

• Manage the day-to-day process of commission reporting and collection 
• Steer all third-party relationships such as Onyx to ensure all SLAs met  
• Examine hotel commission data from high-level analysis to granular transaction-level reporting
• Collaborate with Finance and accounting in every region/country to optimize processes
• Troubleshoot data issues, including internal data feeds and/or directly in the GDS
• Create key metrics that can be shared with internal stakeholders, including the executive team
• Consistently audit data and take action 
• Partner with Product & Technology to streamline data structure & reporting with third parties 
• Follow up with hotel partners on any outstanding payments or discrepancies

 

About you

• Experienced working with third-party commission collection vendors like Oynx CenterSource
• Previous experience in the travel industry
• Strong analytical and reporting experience
• Database management experience  
• GDS / Operations experience a plus   
• Ability to be self-directed, requesting assistance or interaction with others as needed 
• Ability to interact with external partners and third parties                                                                                   

 

About us
We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

 

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

 

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

 

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Manager, Hotel /