Resource Manager - Cyber Security Solutions

Resource Manager - Cyber Security Solutions

Verve Industrial Protection (a Rockwell Automation Company) is a high growth industrial cyber security firm focused on security and reliability of critical infrastructure. We are equally passionate about protecting our world’s infrastructure, delivering for our clients, and developing a world-class team. We operate at the cutting edge of cyber security – within the industrial control systems that control our power grid, water supply, critical manufacturing, and many other industry verticals around the world.

Our industry-leading software, the Verve Security Center (VSC), paired with our unparalleled VIP Services provide a game-changing approach to an OT/IoT security program. It allows our customers to dramatically reduce the complexity of cyber protection, leverage scarce resources, and significantly increase their awareness, visibility and control of their critical OT assets, thus increasing their defenses at a much lower cost.

The Resource Manager plays a critical role in working with Project Managers and Technical Leads to plan and allocate resources for client projects, to assess organizational demand and availability of resources, and to assign employees to project tasks.  The position reports to Director of Operations.   

Location:  North America (Remote)

Primary Responsibilities

• Assign the right resources to the right projects at the right time to ensure successful delivery of project objectives
• Balance employee workloads and assign project tasks in accordance with skillsets, experience and availability
• Participate and provide key input in capacity planning activities
• Communication and reporting of project progress and any potential resources constraints
• Analysis and recommendations for resources management process improvements and to improve project flow
• Facilitate communication efforts and tracking between the Verve project managers and client deployment teams
• Develop, organize and track objectives and timelines as defined in the project scope of work
• Provide progress reports both internally and externally
• Obtain and document status updates for Verve team members assigned to a given project/task
• Act as a liaison between the client and the project team to resolve open items, ask/answer questions and troubleshoot issues or delays
• Work with procurement and operations to assist with licensing and equipment requisition
• Work closely in-person, over the phone and in-writing with clients to develop solutions, solve problems, and communicate progress
• Enter data into the resource management software, provide analysis and general reports
• Participate in status calls with client and provide internal progress reports

Qualifications

• Bachelor or Associates degree in human resources management, business or similar field.  Relevant experience in lieu of degree will be considered.    
• 5+ years’ experience working in resource or project management
• Resource management and/or project management certification(s) such as RMCP, PMP or other
• Experience working with Asana software a plus
• Successful track record working with internal and external clients
• Highly organized with strong multi-tasking skills
• A force multiplier. Helps fellow team members be more productive.
• Strong communication and people skills.
• Skilled in Microsoft suite of products, particularly Excel
• Highest standards of integrity, honesty and ethical values

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.